AIRLINE PILOT INTERVIEW QUESTIONS AND ANSWERS
After all the hard work of getting an interview, many people fall down during the Non-Technical interview for becoming an airline pilot. On this webpage and also within the Airline Pilot Interview Questions and Answers workbook, we will provide you with the Non-Technical skills and attributes that the Airlines are looking for, followed by lots of “typical” Non Tech’ Questions, so that you can get a better idea of how to answer them.
HOW TO PREPARE FOR THE AIRLINE PILOT INTERVIEW
In most cases you should strive to give a sensible and relevant answer of some sort to the airline pilot interview questions you will be asked. There will be a million and one answers to each type of question; it’s just a case of staying calm and answering wisely, without digging a big hole.
Top Interview Tip – Pause, think and then answer…
We would strongly recommend that you practice and rehearse your answers to the questions contained both on this webpage and also within the workbook. In addition to writing down your prepared answers to the questions, we also recommend that you say the answers out loud enough times so that you sound natural and spontaneous.
Before you start the Non-Technical Questions however, we have covered many of the required skills for the role of an Airline Pilot below. As you read through them, think about your own experiences and make a note. Let’s start by taking a good look at what Non-Technical Skills the Airlines looking for.
- A strong positive attitude.
- A safety conscious attitude.
- Captain Potential – Airlines only ever employ future Captains!
- Somebody that performs well under stress/pressure.
- A team player.
- An ability to learn.
- Someone that looks, acts, dresses and speaks as a professional.
- A self-confident person- with a streak of humility.
- Someone that’s well rounded and personable.
- Someone with an ability to influence other people without dominating them.
- Someone that is customer-oriented.
- Good ability to communicate.
- Able to facilitate, plan and organise.
- A good sense of humour.
- Ability to work with all types of people.
- Cost and profit aware.
- A role model.
- Past, present and future oriented.
- A love of flying.
With regard to leadership and management the Airlines require the following abilities/skills:
- To be able to inspire people with enthusiasm.
- To be approachable and visible.
- Motivate the team with appreciation.
- Change style as the situation changes.
- Show interest, empathy and respect.
- Team involvement and task completion.
- Compliance with rules.
- Intervene if task deviates from standard.
- Deviate from standards if situation requires it.
- Tasks prioritised.
- Distribute workload appropriately.
- Allocate enough time.
- Authority and Assertiveness.
- Advocate own position.
- Take control if required.
- Project ahead.
- Plan clearly shared and if necessary adapted.
- Make full use of all available resources and data.
- Encourage team participation in planning.
- Encourage review of progress of plan.
There is an acronym that a lot of Airlines use for dealing with a problem called: DODAR.
D – Diagnosis – What has happened? Why has it happened?
O – Options – Generate options
D – Decide – Decide on the best course of action
A – Allocate – Delegate duties, teamwork
R – Review – Is the plan working? If not start DODAR again.
Group exercises will test the following:
Team building – open participation environment, encourages feedback and does not compete.
Supporting others – offering solution to problems, show genuine interest and praise where appropriate, assist other team members in demanding situations, tolerant of weaknesses.
Understand the team needs – feedback, condition of crew-members, take notice of others’ suggestions and listen without interrupting.
Conflict solving – agreeing to disagree, admit own errors, concentrate on what is right, suggest solutions, keep calm, ability to de-escalate conflict.
Business prioritisation – acknowledges conflicting priorities and exercise sound judgment.
Customer focus – provides timely and relevant flow of information to the passenger, promote the company when appropriate, apply appropriate behaviour when dealing with customers.
Supporting other departments – establish professional relationships with other departments.
Business understanding – understands the impact on the business, identify reasons for profit/loss centres of the organisation.
Competency Based Interviews
A few airline-interviewing panels are now using CBI (competency based interviews). Top marks will be given to answers containing PAR (Problem Action Result) whilst nil marks will be given if you can’t think of an example! Marks are given for the amount of evidence and the quality of the example. You can ask to return to a question later – but you MUST answer it. It’s vital that you answer all questions.
At the Airline Pilot interview
Take all of your necessary documents with you. Be on time – if necessary stay the night before and make a dummy run so that you know where it is. (We know of somebody that turned up late and he didn’t get the job.) Make sure that you are smart and presentable. Absolutely no jeans or trainers!
- Appear confident and do not slouch. Have a firm handshake, maintain eye contact and smile!
- Do not waffle and remember to pause, think and then answer (even if you know the answer). Speak clearly.
- If you don’t know the answer, ask for clarification before telling them that you do not know.
- Be polite to all members of staff; they may ask one of them what they thought about you! Remember that they all want you to pass, be yourself.
- Practice the following questions. Think carefully about, and find your best answer to, each question. Write down your prepared answers to each airline
- pilot interview question that is supplied both on this webpage and also within the workbook.
Remember to Pause, think and then answer
Q. Tell us about yourself
Q. Have you any previous convictions?
Q. What has made you change career?
Q. Give an example from your past where you persuaded someone to see things from your point of view?
Q. Give an example of a time when you had to meet a deadline?
Q. Give an example of witnessing poor standards of work. How did you react? How did they react to what you said? What was the outcome?
Q. Not including the information on your CV, tell us a little bit about yourself?
Q. Tell us about an occasion when you placed the cultural needs of others ahead of your own?
Q. How would you motivate and inspire others to work?
Q. When have you had to be cost efficient but still achieve the goal?
Q. Give an example of when you had to show compassion and empathy towards others?
Q. Give an example of a mistake you have made when working and what you did to prevent it happening again?
Q. How do you see our business strategy changing in the future? How do you see us achieving this change?
Q. How do you deal with someone that has a different attitude towards work than you do? Give us an example?
Our workbook will provide you with 100′s of sample Airline Pilot Interview Questions and Answers…
AIRLINE PILOT INTERVIEW QUESTIONS AND ANSWERS
Airline Pilot Interview Questions and Answers is the ULTIMATE insider’s guide for anyone who is serious about becoming a pilot. This guide provides an insider’s view on how to obtain one of the most exciting careers available. This guide contains:
Chapter 1 …… The CV and Covering Letter
Chapter 2 …… Preparing For Your Interview(s)
Chapter 3 …… The Non-Technical Interview(s) (This is where most people fall down!)
Chapter 4 …… Psychometric Testing and sample testing questions
Chapter 5 …… The Technical Interview with scores of sample questions and tips on how to answer them
Chapter 6 …… The Simulator Assessment
Chapter 7 …… Airline pilot Group Exercises
Chapter 8 …… Online Resources
About the Author
Lee Woolaston is currently a Flying Instructor and Captain with a Major UK Regional Airline. He currently flies the Embraer 135/145, a modern regional passenger jet airliner. He has approaching 5000 flying hour’s total time (3500 with the Airlines) and holds a JAR-FCL ATPL.
This guide also provides tips and advice on how to pass the Group Exercises that form part of the Airline Pilot assessment centre. Here’s a few tips from Lee on how to pass this particular element of selection:
THE AIRLINE PILOT GROUP EXERCISES
In this exercise the group takes part in three exercises:
1. Practical problem solving
2. Group discussion
3. Communication and verbal reasoning.
The exercises generally last half a day, with two assessors monitoring the group closely.
A typical group discussion question could be:
- How could high fuel prices affect your career as a pilot?
- How would it be possible to change the traditional image of an airline pilot?
The group could also be set various challenges:
- Discover the best method to drop food aid parcels to villages in need, via the most fuel-efficient route. Also take into account packing the goods, so
- that they leave the aircraft in order. Think about volume of packages etc.
- Build a bridge out of pieces of wood that could hold a cup of water.
The group would also be given exercises that test their verbal reasoning. Here are three examples:
- You find yourself stuck on an island. What items do you think would be essential for you to have with you?
- Discuss together a typical issue in the news and reach a conclusion.
- Build a bridge that would be able to support a glass of water.
Bear in mind, the assessors are looking for team skills such as listening, questioning for clarity and making statements clearly.
There is no need to worry about achieving a realistic solution. Be aware that the assessors are on the lookout for:
- Positive and supportive attitude
Each group member will be graded on a scale from “well below average” to “well above average.”
Your personal style, task skills and team skills are assessed.
Personal Style – Manner i.e. calm cheery etc. level of involvement, supportive and cooperative, easy to work with and constructive reasoning.
Task Skills – goal oriented, positive contribution, time aware, admit errors and respond accordingly, understand the briefing.
Team Skills – good listener, clarify, seek/give support, seek/give ideas, take the lead/make decisions, question, speak clearly.
TOP TIP: Make sure that you don’t try to dominate, argue or point score. Try hard to give a positive contribution to the discussions and above all, get to know your team, relax and enjoy it!
AIRLINE PILOT INTERVIEW QUESTIONS AND ANSWERS
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Learn how to pass the Airline Pilot technical and non-technical interviews with this exclusive insider’s guide that has been created by current serving pilot Lee Woolaston.