21 Air India Cabin Crew Interview Questions and Answers
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Here’s the FULL LIST of AIR INDIA CABIN CREW INTERVIEW QUESTIONS:
Q1. Why do you want to work for Air India?
SUGGESTED ANSWER:
“Working for Air India has remained my ultimate career ambition since I first dreamed of being a cabin crew.
Having myself opted to fly with Air India on many occasions, I can confidently say that the value for money and fantastic flight experience you create is second to none. Furthermore, the outstanding reputation you have built is a testament to how your passengers share my view.
I want to work for the same employer for a long time, who encourages and enables my professional development. As this is a major consideration for me, I reached out to former and current members of Air India’s cabin crew staff on various professional networking sites. Having heard only good things about the encouraging atmosphere, Air India provides for its employees further motivated me to apply for this position.
Air India is renowned for its commitment to passenger satisfaction. If the consumer is satisfied with their flight experience with you, they are likely to return, and I would take great pride in knowing I am providing a first-rate service in what will be, for many, making memories from holidays and special occasions.
My dream job is to work for Air India, and I’m certain that my optimistic attitude, adaptability, and wide range of skills make me a perfect fit for the position within your airline.”
Q2. Why do you want to be Cabin crew?
SUGGESTED ANSWER
“A lifetime ambition of mine has always been to have a career as cabin crew staff. I have spent a significant amount of time gaining valuable skills and experience to best equip me for this position. As a passenger, I have personally witnessed the enthusiasm and dedication with which your cabin staff approaches their job, and I truly believe that I am capable of matching these high standards.
I believe a career as cabin crew would be great for me since it would allow me to combine my eagerness to travel with my wide and diverse expertise in the hospitality sector. I thrive in customer-facing roles and believe customer service abilities to be an asset of mine.
I am aware that joining Air India’s cabin crew entails a great deal of responsibility as I’d be a part of a team accountable for the health, safety, and enjoyment of paying customers on often busy flights. I feel prepared and well-equipped to handle the challenges that come with taking on this role.
In addition, the lifestyle of a flight attendant appeals to me. Not only do I thrive in customer-facing environments, but I also have a strong desire to see the world and embrace its many fascinating cultures.
I am motivated by my family’s enthusiasm for my professional achievement and understanding of the irregular hours that come with this line of work. If hired, I will be a hard worker who puts the needs of the company’s customers first and is enthusiastic about representing Air India.”
Q3. Tell me what you think it will be like working for Air India as a flight attendant?
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Q4. As a flight attendant, how would you deal with your emotions?
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Q5. Where did you find out about Air India?
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Q6. What’s your biggest weakness?
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Q7. When have you been flexible in a previous work situation?
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Q8. What challenges do you think Air India will face in the future and how could you, as a flight attendant, help us to overcome them?
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Q9. If you are successful in becoming a flight attendant with Air India, how do you think you will cope with the change in lifestyle?
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Q10. What makes you better than the next candidate and, therefore, why should we offer you the position of flight attendant with Air India?
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Q11. How would you deal with somebody who was part of the flight attendant team who was not doing their job properly during a flight?
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Q12. At Air India, we pride ourselves on delivering exceptional service. What is the best example of customer service that you have come across?
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Q13. What do you think makes a successful team of flight attendants?
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Q14. Have you ever lost your temper?
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Q15. If you were not successful today would you re-apply?
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Q16. How many times have you called in sick within the last year?
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Q17. What would you do if you saw another flight attendant being rude to a passenger?
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Q18. What are your strengths and how will these assist you in the role of flight attendant for Air India?
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Q19. What’s the most challenging situation you have ever faced?
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Q20. Why do you want to join ONLY our airline?
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Q21. That’s the end of your Air India interview. Do you have any questions for the panel?
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Yes! I Want To Pass My Interview!AIR INDIA CABIN CREW JOB DESCRIPTION
Since their establishment in 1932, Air India has grown to become one of India’s leading airlines and a fantastic company to work for. Due to their excellent reputation they receive very high volumes of job applications.
The cabin crew interview process can be competitive and lengthy however, remember that the chosen candidates will have the opportunity to work for a great airline offering flights to more than 70 locations outside of India. Successful applicants will attend Air India’s very own cabin crew training program. This comprehensive cause first created in the early 60’s teaches trainee all they need to know to begin their role.
Cabin Crew Requirements:
- Do not require glasses
- Over 18
- Men must be over 163cm
- Women must be slightly over 154cm
- Must meet qualification requirements
SKILLS AND QUALITIES NEEDED TO WORK FOR AIR INDIA
All cabin crew employed by Air India must possess and demonstrate particular skills and qualities in order to be successful in their role. Ahead of your interview consider times in previous employments where you have utilised these skills and qualities and discuss them in your Air India interview.
- Ability to think on your feet
- Excellent customer service
- Presentable and Professional
- Patient/empathetic
- Safety conscious
- remain calm under pressure
- Great people skills
- Safety aware
5 AIR INDIA AIRLINES CABIN CREW JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR AN AIR INDIA CABIN CREW INTERVIEW!)
Tip 1:
In your interview with Air India you are likely to be asked behavioural style interview questions. For this particular role these question are likely to be based around times when you have worked under pressure, delivered high-quality customer service or worked collaboratively with co-workers.
Tip 2:
When you come to answering situational questions the best thing to do is to use the Situation, Task, Action, and Result (STAR) method. This straightforward yet effective structure will be very useful when answering interview questions like “Tell me about a time when…” and “Describe a scenario when…” in your upcoming India Airlines interview.
Tip 3:
Dress smartly and look clean and tidy when you walk into your interview. A smart outfit is key to demonstrating your professionalism in your Air India interview. We suggest wearing a suit.
Tip 4:
Demonstrate your customer service knowledge. Since returning passengers are so valuable to airlines, it is crucial that their flight experience is as pleasant as possible. This means that flight attendants must possess outstanding customer service abilities.
Tip 5:
Research all you can about Air India as well as their competitors. The interview panel are likely going to want to know why you want to work for Air India over their competitors.
AIR INDIA INTERVIEW QUESTIONS AND ANSWERS PDF guide to be the STANDOUT candidate during your interview!
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I have an interview tomorrow 🙈
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3 months ago (edited)
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3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
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2 months ago
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