Civil Service Success Profiles Assessment Test

CIVIL SERVICE SUCCESS PROFILES
ASSESSMENT TEST QUESTIONS & ANSWERS!

(50 Sample Questions & Answers)

Trusted by 1000s of students worldwide:

How2Become-Guideance-Since 2005-Icon
How2Become Aptitude Test Questions & Answers Practice Tests 03
How2Become Aptitude Test Questions & Answers Practice Tests 04

When you apply for a role with the UK Civil Service, you will be assessed against a strict criterion of competencies, which are commonly known as the Civil Service Success Profiles. These are based on the code of ethics and working policy of the Civil Service. To have any chance of success, you must have, not only a thorough knowledge of each one, but also be able to demonstrate these throughout the selection process.

ABOUT THE CIVIL SERVICE SUCCESS PROFILES

The Civil Service Success Profiles serve as a template for what you would be able to demonstrate when you apply for a role within the UK Civil Service. To have a chance of success, applicants MUST learn, comprehend, and most crucially, be able to DEMONSTRATE them at EVERY stage of the selection process.

Scores are determined by how well each profile or the corresponding strengths are exhibited and proven, so be sure you know them completely and well ahead of time.

IMPORTANT: You will be evaluated against the success profiles and the associated strengths during every stage of the selection process. Please note the number of profiles and associated strengths you’re assessed against will depend on the role you are applying for. 

DOWNLOAD THE CIVIL SERVICE SUCCESS PROFILES ASSESSMENT WORKBOOK NOW
(CONTAINS 50 QUESTIONS & ANSWERS!)

Civil Service Success Profiles Assessment Test
Learn More

WHAT ARE THE CIVILS SERVICE SUCCESS PROFILES & THEIR ASSOCIATED STRENGTHS?

Candidates will be needed to demonstrate comprehension and knowledge of the behavioural traits and qualities that make up the success profiles at all levels of the application process. Scores are determined by how well each profile and strength is exhibited and proven, so be sure you know them completely and well ahead of time.

“The success values and associates strengths are used to assess the suitability of all civil service applicants and are used to form the scoring criteria for each stage of the selection process.”

A brief overview and explanation of the Civil Service Success Profiles and associated strengths are as follows:

CIVILS SERVICE SUCCESS PROFILES:

SEEING THE BIGGER PICTURE 

This profile relates to recognising how your role aligns with the vision and goal of the Civil Service. You are expected to understand how your work benefits the nation and you should share the vision of the civil service objectives. The associated strengths are Challenger, Strategic, Mission and Visionary.

MAKING EFFECTIVE DECISIONS 

This relates to the thought process of using data to analyse when making important decisions. This helps to ensure that any decision is accurate and for the greater good of the nation. The associated strengths are Analytical, Decisive, Preventer and Problem Solver.

CHANGING AND IMPROVING

This is about adapting to change and being an advocate for it. You must be able to use your initiative and innovation to solve complex problems. You are expected to be self-critical and take charge of your own development and embrace feedback from others. You should also offer feedback to others. Associated strengths include Adaptable, Improver, Courageous, Problem Solver, Change Agent and Resilient.

LEADERSHIP

Leaders in the civil service show a passion for delivering public services with excellence. A civil service leader should be able to motivate, inspire and direct others to achieve the objectives of the civil service. A leader must operate with fairness, and equality, embracing diversity. Leaders should also respect and value other people’s views and contributions. Associated strengths are Confident, Motivator, Change Agent, Team Leader, Inclusive and Visionary
• Communicating & Influencing: Authentic, Inclusive, Emotionally Intelligent, Influencer and Explainer

Treating others with respect and compassion. Acknowledging other people’s opinions, values and beliefs – provided they fall within lawful boundaries. Asking for help when necessary.

WORKING TOGETHER

With such a large and diverse organisation, you will need to work with other civil servants regularly, both internally within your department and across the wider civil service. Many roles will require you to work alongside and collaborate with external stakeholders such as members of the community and organisations outside of the civil service. The associated strengths are Challenger, Networker, Emotionally intelligent, Relationship Builder, Inclusive, Team Player, Negotiator and Mediator.

DEVELOPING SELF AND OTHERS

Continuous learning and development are vital aspects of working in the Civil Service. In your answers to the interview questions, demonstrate that you have what it takes to identify your own development needs and that of others. Associated strengths include Enabler, Inclusive, Explainer and Learner.

MANAGING A QUALITY SERVICE

Whilst working in the Civil Service you will need to provide a fast, efficient and professional service. You must operate effectively, follow strict service guidelines and make sure you strive to continually improve whilst meeting the diverse needs of your customers. Strengths include Disciplined, Precise, Efficient, Preventer, Focussed, Organiser and Service Focussed.

DELIVERING AT PACE

Delivering at pace is about getting things done and completed on time and to a high standard. To work in the Civil Service you will need determination, adaptability, flexibility, enthusiasm and a commitment to very high standards. Associated strengths are Adaptable, Organiser, Disciplined, Resilient, Catalyst, Responsible and Focussed.

HOW TO PREPARE FOR THE CIVIL SERVICE SELECTION PROCESS

Of course, a perfectly acceptable way to prepare for the civil service selection process is to read and learn the success profiles and their associated strengths.

However, perhaps a better thing to do is to practice answering test questions that are focused on the success profiles and the strengths. If you practice many test questions, eventually the success profiles and associated strengths will become second nature. This is particularly helpful when you need to write a personal statement, submit an application form undergo assessments and attend interviews.

Let’s take a look at some example assessment test questions that are focused on the civil service success profiles and Strengths.

EXAMPLE QUESTION #1 (CHANGING AND IMPROVING)

You are employed by the local council and are about to start work on a new project. Your task requires you to have knowledge of a new system on which you have not yet received training. You are aware that one of your colleagues is fully trained in the new technology. What would you do in this situation?

A: Approach your manager and ask to be allocated a new task that does not require knowledge of the new technology because you have not yet received any training.

B: Carry out the task to the best of your ability despite not having the necessary training. It’s the company’s responsibility to organise your training.

C: Ask your colleague to assist you with areas you are not sure of to ensure the project gets off the ground. Spend some of your own time learning about the new technology and ask your manager for formal training to be arranged as soon as possible.

D: Ask your colleague if he would swap tasks with you to ensure the project gets off the ground. He has the required knowledge to complete the task and this would prevent the need for you to learn about the new technology.

ANSWER = C

C is the correct answer. This question relates to the strengths ‘Courageous and Learner’. These are linked to the behaviours; ‘Developing Self and Others’ and ‘Changing and Improving’. You should at all times take the necessary measure to improve your knowledge in areas to complete your job. This question also relates to ‘improver’. You understand that your knowledge in this area is lacking and have asked your colleague to assist you until you are fully up to speed with the new technology. A is not a suitable response and fails to address the problem. B would not work as you do not have the required knowledge to complete the tasks. D would work, but fails to follow the behaviours especially ‘Developing Self and Others’.

You work for a project management company that is simultaneously running a number of projects. All projects are on schedule apart from yours, for which you are the lead. Your project is running behind by around a month. The customer is expecting the project to be completed within the agreed time scale. Any delays could possibly jeopardize any future business with the customer. You have considered several options on how to resolve the issue. Which of the below is your best option?

A: Approach the customer to ask for an extension to the deadline. Be honest with them and explain the reasons for the delay. Although you will do everything possible to recover as much time as possible you still believe it will not be possible to wrap the project up within the agreed timescale.

B: Speak to your manager and ask for further funding and resources so you can ensure that the deadline is met.

C: Hold an urgent meeting with your team. Explain the situation and instruct them to clear their diaries of any non-urgent tasks until the project is completed. Re-evaluate the project to put a new plan of action in place to get it back on schedule. Consider asking other project teams if there is scope for any of their team members to assist you with finishing the project.

D: Approach your manager and tell them you can save time by skipping certain checks which validate the functionality of the project components. These are internal checks which the customer has no input on and they are not informed of the results. By taking this approach, you can save time and finish the project on schedule.

ANSWER = C

C is the most suitable answer. This demonstrates the behaviour of ‘Delivering at Pace and the strengths ‘responsible, motivator and problem solver’. By instructing your team to clear their diaries of non-essential tasks, this will help to free more time to focus on the project. A is not a suitable response as it is imperative the project is completed in time. B is unsuitable as it asks for extra funding and resources. D is unethical and goes against the behaviour of ‘Managing a Quality Service and specifically the strength ‘disciplined’.

You work as an administrator for a large financial organisation. Your manager approaches you to ask if you would like to get involved in a new project which involves undertaking tasks you have never done before. You have little or no knowledge of how to complete the tasks. You ask your manager if there will be any training given prior to working on the project, and he states.
 
“No, the project is time-sensitive and we need you to jump in and get cracking. You have worked with similar technologies, so I am more than confident you can grasp this with relative ease. There are other members of the team, who can assist you if need be.” What do you do?

A: Accept the opportunity and challenge. Your manager has faith in your abilities. Spend time in the evenings learning about the new technology to improve your knowledge of the technology which will allow you to contribute positively to the new project.

B: Tell your colleague that Decline your manager’s offer. You do not feel you are ready to undertake the task with no training. You feel it would be detrimental to the rest of the team and the project, and you do not want to be responsible for the project failing.

C: Accept the opportunity. Tell your manager you will do your best, but without any training, you cannot guarantee you will be able to fulfil the role to the expected standards.

D: Accept the opportunity only if full training is given.

ANSWER = A

A, is the best answer to the situation. This directly relates to ‘Developing Self and Others’ and the Learner strength. B is not acceptable as you are not willing to rise to the challenge and grasp the opportunity. C may be acceptable, but you do not seem confident that you will be able to complete the task. D is not acceptable as you have already been told that training is not available. The success profiles suggest that you take measures to improve your knowledge off your own back as part of your professional development.

Interview-Questions-And-Answers-Example-02-2

Purchase the full package below for just £7.99 to access the Civil Service Success Profiles Assessment Test workbook and get all of the questions and answers to help boost your employability with the Civil Service!

Now INSTANTLY access the full practice tests workbook containing 50 CIVIL SERVICE SUCCESS PROFILES Assessment Questions & Answers!

Yes! I Want To Pass The Civil Service Application process!

Here's What People Are Saying...

(worldwide success stories from our YouTube community!)

GET INSTANT ACCESS TO 50 PRACTICE QUESTIONS AND FULLY-WORKED ANSWERS FOR THE CIVIL SERVICE SUCCESS PROFILES!

PLUS FREE 30-DAY ACCESS TO OUR POWERFUL ONLINE CIVIL SERVICE INTERVIEW QUESTION AND ANSWERS MASTERCLASS…

FOR JUST £7.99

Civil Service Success Profiles Assessment Test

What you’ll get…

Practice-test-questions-icon-

50 CIVIL SERVICE SUCCESS PROFILE QUESTIONS designed to help you effectively prepare for the Civil Service selection process!

Questions-and-answers-icon-

Fully worked solutions/answers to all of the questions to ensure you gain an advantage and pass.

Assessment-centre-panel-experts-icon-

Questions and answers verified by our panel of recruitment experts.

Instant-access-to-test-questions-from-any-device-icon-

Instant access within your workbook and all of the practice questions from any device via instant download.

Online-aptitude-tests-training-course-icon-

One-off payment plus, for a limited time, FREE 30-day trial access to our BESTSELLING online Civil Service Interview Training Course Masterclass – the perfect companion for the Civil Service Selection Process!

Order Now

Pass the civil service recruitment process today. Trusted by 10,000s of customers worldwide.

SILVER
50 CIVIL SERVICE SUCCESS PROFILES ASSESSMENT WORKBOOK
INSTANT ACCESS
£14.99 £7.99
YOU SAVE 40%

✓ Download the 50 Civil Service Success Profiles Assessment Tests and Bonuses
✓ Fully up-to-date for the 2024 Civil Service selection process!
✓ Designed to help you get the edge during your Civil Service interview and online assessment tests
✓ Fully worked answers to each question to improve your understanding of the success profiles & strengths so you become the standout candidate
✓ Verified questions and answers by our panel of career experts
✓ Instant Downloadable Access
✓ 100+ Civil Service Assessment Centre Test Questions & Answers Workbook
✓ Take your preparation to the next level with over 100+ Civil Service Assessment Centre test questions!
✓ Pass your interview with 57 CIVIL SERVICE SUCCESS PROFILES INTERVIEW QUESTIONS & ANSWERS
✓ Unique interview answers to the toughest Civil Service interview questions you will face!
✓ Plus exclusive Bonus: 30-Day Free Trial to the Online Civil Service Interview Questions & Answers Masterclass. Thereafter just £27.00+vat per month (Monthly Service)?
Order Now
  • 30-Day Money Back Guarantee

PLUS… BONUSES
In addition to the CIVIL SERVICE SUCCESS PROFILES ASSESSMENT TEST Questions & Answers, you will also receive the following BONUS:

Civil Service Interview Questions and Answers Online Masterclass

Bonus

The Online Civil Service Interview Questions and Answers MASTERCLASS – Order today and you’ll also get a 30-days free access to our bestselling online civil service interview training course designed to boost your scores and success on the day of your interview! This online course has been used by 100s of aspiring civil service candidates to help them pass the civil service selection process.

*We want you to know: This is a subscription service that is charged at just £27.00+vat per month after the 30-day trial expires. No minimum term. If you cancel before the 30-day trial ends, you will not be charged. Please see our terms for full details.

How2Become 30-Day Money Back Guarantee

30-DAY MONEYBACK GUARANTEE

We have eliminated all risk for you. All of our products and training resources are protected by our 30-day no questions asked money-back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this resource isn’t right for you. So there is no risk.

Who has created the questions and answers to the test questions?

Richard McMunn is a former Fire Officer turned psychometric assessment coach who has over 20 years experience within the recruitment industry.

He is extremely passionate about helping people pass their assessments, and his success rate is unrivalled within the assessment training sector.

Richard guarantees the answers contained within this resource are unique and will help you pass your assessment.
Richard-McMunn-Signature

Expert-assessment-centre-coach-Richard-McMunn

Still not convinced? Here’s why you should buy with How2Become.com…

Firstly, these practice questions and answers are created by us and our team of experts – we have all the most commonly used (and less common) practice questions industry assessors are using and we will help you succeed (like we’ve been doing for the last 17 years) and we update our material frequently.

Secondly, we provide exclusive bonuses with all our products that you won’t find anywhere else. These bonuses include free guides, powerful online training and more!

Thirdly, our testing preparation packages and training just work. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job assessments).

Finally, we have eliminated all risk for you. All of our products and resources are protected by our 30-day no questions asked money-back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this training isn’t right for you. So there is no risk.

MORE TESTIMONIALS

Having helped 100,000s of candidates over the past 17 years, it is no wonder our community loves us…

  • 30-Day Money Back Guarantee

*100,000+ relates to all How2Become resources designed to help people like you pass their recruitment processes being used worldwide.