21 Delta Air Lines Flight Attendant Interview Questions and Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of DELTA AIR LINES FLIGHT ATTENDANT INTERVIEW QUESTIONS:

Q1. Why do you want to be a flight attendant?

SUGGESTED ANSWER:

“Working as a flight attendant has been one of my ultimate career aspirations for as long as I can remember. I have been preparing for this position for some time and, I have long desired to join the Delta flight attendant team, having witnessed first-hand as a passenger their passion and excitement for the job. I believe that a career as a flight attendant would be the perfect fit for me since it would allow me to combine my love of travel with the significant knowledge I have obtained from my prior jobs in the hospitality industry. I understand that becoming a Delta flight attendant implies a significant level of responsibility, since I would be part of a team of people entrusted with maintaining the health, safety, and comfort of a paying passenger population on aircrafts often filled to capacity. I have complete faith in my ability to meet the challenges posed by these important duties. This position attracts me because it affords me the chance to utilize my excellent interpersonal and communication skills, as well as my dedication to protecting the safety of others in a variety of high-pressure circumstances. What makes the flight attendant position within the Delta Air Lines family so intriguing to me, is the potential to make a difference in people’s lives by delivering exemplary care, attention, and services. The lifestyle of being a flight attendant also appeals to me. Not only do I love working in hospitality-type roles, I love travelling and embracing other cultures. If hired, I will be a dependable, committed, and customer-focused employee who will be enthusiastic to work for the Delta Airlines brand as well as provide superior customer service and value to your passengers.”

SUGGESTED ANSWER

“Working for Delta has remained my ultimate career ambition since I first dreamed of being a flight attendant. As a long-standing Delta customer, I can personally attest to your airline’s superb calibre of service and exceptional reputation. Consequently, making a decision to work for you was incredibly straightforward for me. In my experience, no other airline comes close to matching your company’s degree of care and attention to each passenger. Having had the pleasure of conversing with several current Delta flight attendants, I am confident in my conclusion that your airline is a fantastic place to work and that your brand fosters a friendly and inviting workplace culture for its employees. I also want to work for Delta because you are an innovative airline with a rich history that has accomplished a great deal, and I admire your commitment to continuous development. I’ve been looking for an opportunity to join a company like yours, which is recognised for its dedication to client satisfaction, as you are. If the consumer is satisfied with their flight experience with you, they are likely to return, and I would take great pride in knowing I am providing a first-rate service in what will be, for many, making memories for holidays and special occasions. It would be an honour for me to become a member of the Delta family, and I am confident that my abilities and expertise would help the airline progress and reinforce its position as the world’s second-biggest airline.”

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DELTA AIR LINES FLIGHT ATTENDANT JOB DESCRIPTION


Since its establishment in Georgia in 1925, Delta has grown to become not just one of the world’s oldest airlines but also the world’s second largest. More than 25,000 flight attendants are employed by Delta in order to service over 4,000 flights between Delta’s 242 various destinations spanning the globe.  For those with a passion for travel, working as a flight attendant for the airline is a fantastic way to explore the world. Delta, unlike several of its competitors, considers candidates with no prior cabin crew experience. However, being a highly sought-after airline, Delta receives a large number of applications; as a result, the airline tends to favour applicants having at least a year of flight attendant experience.

While being chosen by Delta Air Lines might be a difficult process, successful candidates will have the opportunity to work for an excellent employer with a remarkable reputation. Delta’s cabin crew also receive numerous perks and privileges that come with the flight attendant role. Just some of these are listed below:

Advantages of Working for Delta Air Lines

  • scope for promotion
  • free or significantly reduced travel for friends and family
  • possible cash bonuses
  • 75% discount with FedEx
  • paid training
  • International travel
  • profit training
  • healthcare plans
  • highly competitive earnings
  • Access to Delta corporate gyms
  • support in professional development

What are the most important skills that cabin crew must have to succeed in this field?

Delta flight attendants are expected to ensure that all passengers in their care feel safe, comfortable, and welcome at all times. Therefore, it is crucial for flight attendants to have great communication and people skills. All members of the team must be safety-minded because of the potentially dangerous nature of the work.

Passion for satisfying consumers and exceeding their expectations

As a Delta flight attendant, it is your responsibility to provide exceptional service to every passenger on board.

Tenacious and committed

In spite of the challenges and long hours that may be inherent to the role of flight attendant, the benefits are substantial.

Prepared to take on new approaches

Delta’s flight attendants should have an open mind and be receptive to any ideas that might enhance the customer service they provide.

Empathetic

Delta flight attendants must be flexible in order to keep up with the fast-paced and ever-changing nature of the work.

They should be able to put the customer at ease by offering solutions to problems, tending to minor medical needs, listening attentively, and generally being a kind presence.

5 DELTA AIR LINES FLIGHT ATTENDANT JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR A DELTA AIR LINES FLIGHT ATTENDANT INTERVIEW!)

Tip 1: Show that you can live up to Delta’s great reputation. This is critical, and a great way to help to achieve it is to dress professionally for the interview, and to demonstrate exceptional communication skills in your replies to the various interview questions.

Tip 2: Before going in for an interview to join Delta, familiarise yourself with the airline’s goals and objectives. Delta’s recruiting managers will want to know why you want to work for them rather than their competition. We also recommend keeping an eye on Delta’s social news and media sites for the most latest changes and updates.

Tip 3: Be aware of and ready for behavioural questions that may be posed to you during your Delta interview. Examples may include occasions when you offered excellent customer service, worked tirelessly despite tight deadlines, or cooperated well with others.

Tip 4: Emphasise customer service in your Delta interview. Every airline relies on their flight attendants to offer great service to their passengers, as repeat customers are a significant source of revenue.

Tip 5: When addressing situational interview questions, it is advised that you adopt the Situation, Task, Action, and Result (STAR) strategy to offer yourself the best chance of being recruited. Learning this strategy will be extremely beneficial when answering interview questions like “Tell me about a time when…” and “Describe a scenario when…” while applying for a job as a flight attendant.

DELTA AIR LINES FLIGHT ATTENDANT INTERVIEW QUESTIONS AND ANSWERS PDF guide to be the STANDOUT candidate during your interview!

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