21 easyJet Cabin Crew Interview Questions and Answers

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Here’s the FULL LIST of EASYJET CABIN CREW INTERVIEW QUESTIONS:

Q1. Why do you want to be cabin crew?

SUGGESTED ANSWER:

“For as long as I can remember, working as cabin crew has been one of my ultimate professional goals. In addition to the fact that I have been preparing for this position for some time, I have always had the desire to join the easyJet cabin crew team after witnessing first-hand, as a passenger, their love and enthusiasm for the job. A career as cabin crew would allow me to combine my desire for travel with the extensive experiences gained in my previous employments in the hospitality sector, making this career route the ideal opportunity for me. I am aware that becoming a member of easyJet’s cabin crew entails a great deal of responsibility, since I would be part of a team of three to four individuals charged with ensuring the health, safety, and comfort of paying customers travelling from all over Europe. I am confident in my capacity to handle these significant responsibilities.I want to be cabin crew because of the opportunity it presents me to utilise my skills in interpersonal and communicative excellence, as well as my commitment to ensuring the safety of others in a variety of high-pressure settings, where I must uphold the highest of standards at all times. What ultimately motivated me to apply for this cabin crew position at easyJet was the opportunity to make a difference in people’s lives by providing them with superior care, attention, and services at an accessible price. I want to work with a company that can allow the creation of amazing holiday memories and experiences that are more accessible to the everyday consumer.”

SUGGESTED ANSWER

“Simply put, easyJet is Europe’s leading short-haul airline and I want to work for the best. Like easyJet, I have high standards, and I feel my skills and attributes will be a perfect fit for your airline. Alongside this, I can personally vouch for your airline’s excellent calibre of service and for the stellar reputation the company enjoys, since I have taken flights with you over many years as a long-standing easyJet customer. Because of this, making a choice was quite simple for me. I want to work for easyJet, because when compared to your company, no other airline comes close to the level of care and attention offered to each passenger in my experience. Having had the privilege of speaking with a number of your current cabin crew team, I can say with confidence that I believe your airline to be a fantastic place to work and that your brand harbours a supportive and welcoming staff culture. I want to work for easyJet because I like that you offer flexible pricing options for travel and evidently care deeply for your customers’ ability to enjoy air travel without breaking the bank, and as a loyal client, I can attest to the fact that I have made good use of your low-cost flights. Customers are more likely to re-book flights with you if they have a positive overall experience, which includes pricing, customer service, and safety. In addition, the security of working for a financially stable airline is important to me as I wish to have a long and fruitful career as cabin crew with your airline for many years to come. It would be an honour to join the easyJet family, and I have faith that the qualities and talents I possess would assist the easyJet brand in moving forward and maintaining its position as Europe’s leading short-haul airline.”

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EASYJET CABIN CREW JOB DESCRIPTION


EasyJet has evolved to become the UK’s second largest airline by offering low-cost flights since its debut in 1995. More than 7,000 cabin crew members are employed by easyJet in order to service 1,700 flights and 250,000 customers per day. The airline provides excellent possibilities for aspiring cabin crew members, giving them the training and experience they need to become successful in their chosen field over the course of a comprehensive three-week programme. EasyJet, unlike some of its competitors, welcomes people with little to no flying experience or training to join its cabin crew. With a reputation for it’s positive and supportive working culture, this is a great opportunity to learn the ropes of the position quickly. Take advantage of this free opportunity to tour over 35 countries served by easyJet flights!

Whilst easyJest facilitates inexperienced cabin crew to flourish in their teams they also have excellent promotional opportunities. These are great incentives for cabin crew to advance up the easyJet ladder. After just one year easyJet cabin crew have the oppotnitites to put themselves forward for a cabin manager position.

Pros of Working for EasyJet

  • scope for promotion
  • easyJet Plus privilages
  • possible cash bonuses
  • significant discounts on flights, holidays, hotels and hire cars
  • complimentary training
  • International travel
  • highly competitive earnings
  • additional learning opportunities
  • support in professional development

What are the most important skills that cabin crew must have to succeed in this field?

EasyJet cabin personnel must be capable of making every passenger in their care feel cared for and welcomed at all times during the flight. For this reason it is essential for cabin crew to possess excellent customer service and interpersonal skills. Due to the potentially hazardous nature of the role it is essential that all crew members are safety conscious. 

Passion for satisfying consumers and exceeding their expectations

Cabin crew are expected to deliver outstanding customer service to each easyJet customer who boards the flight.

Tenacious and committed

The rewards are great in spite of the potential difficulties and long hours that may arise as cabin crew.

Prepared to take on new approaches

Flight attendants representing the easyJet brand should constantly have an open mind and welcome any and all innovations that may improve the passenger experience.

Empathetic

Cabin crew at easyJet, due to the fast-paced and varied nature of the job, need to be adaptable. They must be a problem solver, a nurse, a babysitter, a kind face, and an excellent listener capable of making the consumer feel at ease.

5 EASYJET CABIN CREW JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR AN EASYJET CABIN CREW INTERVIEW!)

Tip 1: As a first piece of advice, familiarise yourself with the goals and objectives of easyJet before going in for an interview to join the airline’s flight crew. The hiring staff at easyJet will be keen to discover why you want to work for them instead of their competitors. For the most recent updates on easyJet, we also recommend keeping a watch on the company’s social news and media outlets.

Tip 2: Demonstrate that you can uphold easyJet’s stellar reputation. This is of paramount significance, and the best way to get it is to dress professionally for the flight crew assessment day and interview, and to exhibit outstanding communication abilities in your responses to the interview questions.

Tip 3: Display in your cabin crew interview with easyJet, after safety, is customer service. Every airline counts on their flight attendants to provide exceptional service to their clients, as returning customers are a major source of income.

Tip 4: To give yourself the best chance of being hired, it is recommended that you use the Situation, Task, Action, and Result (STAR) approach when answering situational interview questions. Learning this method can help you immensely when answering interview questions like “Tell me about a time when you…” and “Describe a scenario when you…” while applying for a job as a cabin crew for easyJet.

Tip 5: Anticipate and prepare for behavioural questions that may be asked of you during your easyJet interview. A few examples might be times when you provided exceptional customer service, worked diligently despite tight deadlines, or collaborated well with others.

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