21 HGV DRIVER Interview Questions and Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of HGV DRIVER INTERVIEW QUESTIONS:

Q1. Tell me about yourself and why you think you could excel as HGV driver.

SUGGESTED ANSWER:

“Thank you for inviting me to be interviewed for this HGV driver position today. Throughout my career, I have developed a variety of transferrable skills and experience that I believe will enable me to excel as a HGV driver. I am a highly positive and effective employee who has 3 years’ experience as a HGV driver to date. During this time, I have completed many long-haul deliveries driving C1 and C+E category vehicles. In my previous employment, I was praised by my manager for mentoring newer drivers and providing them with guidance on routes and safety procedures.

I have a proven track record of delivering goods on time, excellent communication with my supervisor and customers, independently solving problems on long haul journeys, carrying out maintenance on my vehicle, and ensuring I am focussed and safety-conscious at all times. Outside of work I am driven by my family who are fully supportive of my career and the long days away from home that comes with the job. I enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If you employ me in this position, I will be a reliable, driven, and safety conscious HGV driver who will be proud to represent your brand and deliver excellent customer service for your cliental.”

Q2. Why should we hire you as a HGV driver?

SUGGESTED ANSWER

“Being naturally someone that has great organisation and planning skills, a proven track record of delivering goods on time, and a total dedication to my work, I believe the role of a HGV driver with your company is one I would excel in. You should hire me because I fully understand the levels of responsibility that come with the role, and you can rely on me to act as a positive role model for your company to both the public and customers when out on deliveries.
I am someone who enjoys working by myself for long periods of time, and I am able to maintain excellent concentration levels at all times. I also have excellent communication and customer service skills.

I am the type of employee who will plan each journey thoroughly ahead of time to ensure I am up to date with any road closures, road works, or other diversions or incidents which may delay my journey, and therefore plan the most cost-efficient routes. I am also someone who strictly follows legal requirements, procedures, and policy.Finally, you should hire me as I am at the stage in my life where I am looking to dedicate my driving career to one organization, and I feel strongly that, if you employ me as your HGV driver, I will be able to quickly and consistently contribute to your organisation positively.”

Q3. How would you deal with problems as an HGV Driver?
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Q4. What hours are you available to work?
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Q5. What past experience do you have that will help you in the role of a HGV Driver?
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Q6. How can you be an asset to our company in the role of a HGV Driver?
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Q7. How would you deal with a difficult customer?
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Q8. Tell me about a time when you provided excellent customer service.
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Q9. Why do you want to leave your job?
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Q10. You are running late for a delivery. What would you do?
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Q11. What’s your biggest weakness?
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Q12. Tell me about a time when you managed multiple tasks all at once.
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Q13. Describe a situation when you had to complete a difficult task whilst under pressure.
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Q14. How do you perform within a team?
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Q15. Describe a time you disagreed with a co-worker or manager and what was the outcome?
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Q16. Tell me about a time when you demonstrated flexibility at work.
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Q17. Tell me about a time you made a mistake at work. What was the mistake and how did you respond?
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Q18. Describe a time when you worked alone on a project or task for a long period of time?
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Q19. Where do you see yourself in 5 years' time?
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Q20. Why do you want to work for our company?
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Q21. That’s the end of your HGV Driver interview. Do you have any questions?
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HGV Driver Job Duties and Person Specification


A HGV lorry driver’s duties are to transport goods for various clients to any given location either in the UK or overseas in mainland Europe. The role requires that you deliver goods to an agreed schedule and assist with unloading of the goods in a safe and timely manner at the client’s premises. HGV drivers are also responsible for maintaining the vehicle whilst this is in their control to ensure the vehicle is road-worthy and capable of delivering its cargo. You must also be safety conscious and be able to follow strict rules and procedures. Planning also plays a big part of the role, and it is your duty to plan the deliveries in the most cost-efficient manner as possible, especially if the role is a multi-drop HGV role.

A HGV driver’s main duties and responsibilities include the following:

  • Ensure the vehicle under your control is legally road-worthy and mechanically sound.
  • Check to ensure that all goods have been loaded correctly and are secured for transport.
  • Planning of the most efficient route to the delivery destination.
  • Ensure you are up to date with any road closures, road works or other diversions or incidents which may delay your journey.
  • Planning of multi-drop deliveries to the most cost-efficient routes.
  • Assist with the safe loading and unloading of goods from the vehicle.
  • Updating vehicle log books and any legal documents which track milage etc.
  • Comply with any legal requirements such as maximum driving time in a 24-hour period.
  • Comply with any organisation specific policies and procedures.

Heavy Goods Vehicle Driver Key Skills and Qualifications

To be successful in your application to become a HGV driver, you will be required to have a certain number of qualifications plus be able to demonstrate some key skills to ensure you are able to perform the duties in a safe and efficient manner, please see these listed below:

  • Excellent communication and customer service skills.
  • Extremely safety conscious.
  • Good organisation and planning skills.
  • A basic understanding of the mechanical maintenance of the vehicle.
  • Ability to retain concentration over long periods of time whilst driving.
  • Have the ability to react quickly to driving hazards.
  • Strictly follows legal requirements and procedure and policy.
  • Hold a full UK driving license, with no penalty points.
  • Certificate of Competence for driving (CPC)
  • HGV license (Heavy Goods Vehicle License). The category required will depend on the specific role being applied for.

Top Tips For Passing Your HGV Driver Interview!

Tips for Passing your HGV Driver Interview:

TIP 1: Focus on Safety.Throughout your interview you should refer to your understanding of the importance of safety on numerous occasions, you must get across that you are strict follower of rules and procedures and any legal guidelines and procedures. It is vital to your success in the interview that you can demonstrate you are a safety conscious person.

TIP 2: Thoroughly read the job description and ensure that you can relate to all of the skills and qualities required to undertake the role.

TIP 3: Ensure you prepare multiple answers for all of the most common questions you may be asked. You must ensure that all answers are true to you and experiences you have encountered. Do not answer any questions on what you would do if you were in this position.

TIP 4: Dress for success. Although, much of your time will be spent alone in the cab of your lorry delivering goods to your employers’ customers. You must remember you are representing your employer, so it is essential that you are presentable during your interview to make a good first impression.

TIP 5: Another important aspect of the role is organisation and planning. During your interview you must come across as an organised individual who is capable of planning your daily loads to make the optimum of fuel consumption efficient time management to ensure customers receive goods in a timely and cost effective manner.

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21 HGV DRIVER QUESTIONS AND ANSWERS WORKBOOK

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