ING Interview Questions and Answers
Pass YOUR ING interview at the first attempt!
Here’s the FULL LIST of ING INTERVIEW QUESTIONS:
Q1. Can you tell us about yourself and what led you to apply to ING?
SUGGESTED ANSWER:
“I usually start by explaining that my career has grown through a mix of structured roles and real life problem solving rather than a single clear path. I have worked in environments where accuracy mattered, where people relied on clear communication, and where deadlines could shift quickly. Over time, I became more confident handling responsibility, speaking up when something did not look right, and staying calm when plans changed. Those experiences shaped how I work today.
I was drawn to ING because of how clearly it talks about trust, responsibility, and giving people the space to think and act independently. I have worked in places where decisions were very top down, and I learned how limiting that can feel. I do my best work when expectations are clear and I am trusted to manage my time and judgement properly. From what I have seen, ING encourages that approach.
Another reason I applied is the way ING balances performance with doing the right thing. I have seen how short term thinking can damage relationships with customers and colleagues. I prefer to work somewhere that values long term impact and fairness, even when that means slowing down to get things right. Overall, ING feels like a place where I could contribute meaningfully, keep learning, and work with people who care about how their work affects others.“
Q2. What do you know about ING as a company and what makes it different from other banks?
SUGGESTED ANSWER
“When I looked into ING, what stood out first was how open the company is about its purpose and values. ING talks a lot about helping people stay a step ahead in life and business, and that message comes through in how it describes its culture, not just its products. It presents itself as a bank that wants to be useful and straightforward, rather than overly complicated or distant.
I also noticed that ING places strong emphasis on integrity and responsibility. From my experience, financial services only work when trust is taken seriously. I have worked in roles where small mistakes could have bigger consequences, and I learned how important it is to follow rules carefully while still treating people with respect. ING appears to expect that same balance from its employees.
Another difference is how ING encourages people to speak up and challenge ideas in a constructive way. Many organisations say they value openness, but not all of them practice it. ING seems to support honest conversations, learning from mistakes, and improving processes rather than blaming individuals. That approach matters to me because it creates a healthier working environment.
Finally, ING’s focus on sustainability and social responsibility feels genuine rather than promotional. I appreciate companies that recognise their wider impact and take practical steps to act responsibly, not just meet targets.”
Q3. Can you describe a time when you had to deal with a challenging situation at work and how you handled it?
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Q4. How do you make sure your work remains accurate and reliable, especially under pressure?
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Q5. How do your personal values align with ING’s values and way of working?
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Q6. Why do you want to work for ING at this stage of your career?
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Q7. Can you give an example of when you had to adapt to change at work?
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Q8. How do you approach working with people who have different opinions or working styles?
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Q9. Tell us about a time you took responsibility for a mistake or issue at work.
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Q10. What motivates you to perform well in your work on a daily basis?
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Q11. How do you manage your time when you have several tasks competing for attention?
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Q12. Describe a situation where you had to explain complex information in a simple way.
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Q13. How do you stay aligned with company values in your day to day work at ING?
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Q14. Tell us about a time you had to work independently with minimal guidance?
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Q15. How do you handle feedback, especially when it is constructive or critical?
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Q16. How do you approach making decisions when information is limited or unclear?
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Q17. Tell us about a time you had to work with strict rules or procedures?
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Q18. How do you contribute to a positive and respectful team environment?
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Q19. Describe a situation where you had to balance quality with speed?
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Q20. What does customer focus mean to you in a role at ING?
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Q21. How do you handle situations where priorities change unexpectedly?
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Q22. Tell us about a time when you had to work with someone more senior than you?
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Q23. How do you ensure confidentiality and discretion in your work?
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Q24. What strengths do you bring that would support your success at ING?
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Q25. Where do you see yourself developing if you joined ING?
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Yes! I Want To Pass My ING Interview!ING INTERVIEW Q&A
Are you preparing for a ING interview and want to approach it with confidence and clarity? This guide is designed to help you feel prepared, steady, and ready to perform at your best. ING is a leading international bank with a strong presence across Asia, Africa, the Middle East, and Europe. The bank plays an important role in supporting individuals, businesses, and communities by providing responsible financial services across diverse markets.
ING places strong importance on doing the right thing, working collaboratively, and treating people with respect. It values clear communication, sound judgement, and a careful approach to decision making. The bank aims to support customers in managing their finances responsibly while maintaining trust and long term relationships. Its work is guided by accountability, inclusion, and a commitment to operating in a fair and transparent way.
The bank looks for people who take responsibility for their work, communicate thoughtfully, and approach challenges with care and professionalism. It values individuals who enjoy working with others, remain open to learning, and are comfortable adapting as customer needs, regulations, and banking practices continue to change.
Is the ING Interview Easy?
The difficulty of a ING interview can vary depending on the position you’re applying for. However, some candidates find the process to be more conversational than gruelling. However, if you are applying for an engineer or developer position, you should expect technical & behavioural questions, take home challenges and case studies. ING values a genuine connection and seeks to understand your personality, work ethic, and how well you align with the company’s values and mission.
How Do You Ace an ING Interview?
To ace a ING interview, preparation is key:
- Research the Company: Understand Standard Chartered Bank’s mission, values, and any current initiatives or programs.
- Practice Common Interview Questions: Prepare responses for typical interview questions using the STAR (Situation, Task, Action, Result) method to structure your answers.
- Show Your Passion: Demonstrate your enthusiasm for technology, problem-solving and providing exceptional customer service.
- Be Yourself: ING values authenticity. Be honest and let your personality shine through.
What Questions Are Asked at an ING Interview?
Common questions might include:
- Tell me about yourself.
- Why do you want to work for ING?
- How would you handle a difficult customer?
- Describe a time when you worked as part of a team.
- How do you prioritise tasks and organise your time?
What to Say When Asked Why You Want to Work for ING?
Express your admiration for ING commitment to community and sustainability, your love for technology and your desire to be part of a team that values exceptional service and creating sustainable technology solutions.
How Long Is a Typical ING Interview?
A typical ING interview can last between 45 minutes to an hour, depending on the role and the depth of the conversation.
What to Bring to an ING Interview
Bring several copies of your resume/CV, a list of references, a notebook, and a pen. It’s also a good idea to have a list of questions ready to ask the interviewer.
What to Wear to an ING Interview
Dress in business casual attire. While you don’t need to be overly formal, showing up neatly dressed demonstrates your seriousness about the position. Opt for clean, pressed clothes that are free of logos or distracting patterns.
By following these tips and preparing thoroughly, you’ll increase your chances of making a great impression and moving one step closer to joining the ING team. Good luck!
ING INTERVIEW TIPS!
1. Learn About The ING Culture and Values
Before your interview, take some time to research ING’s mission statement, core values, and community involvement initiatives. Understanding the company’s commitment to ethical sourcing, environmental stewardship, and creating a culture of warmth and belonging will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of the ING family.
2. Practice Your Responses Using the STAR Method
Many interview questions, especially those asking about your past work experience or how you handle specific situations, can be effectively answered using the STAR (Situation, Task, Action, Result) method. This technique helps you structure your responses clearly and concisely, detailing how you’ve successfully navigated challenges or achieved goals in the past. Practice answering common behavioral questions this way to prepare for your ING interview.
3. Reflect on Your Finance & Customer Service experience
ING places a high emphasis on providing sustainable banking solutions to their customers and expect all of their staff to be highly competent in their profession. customer service also plays a big part in their philosophy. Highlight any past experiences where you went above and beyond for a customer or resolved a difficult situation smoothly.
4. Dress Appropriately and Bring the Necessary Documents
While the dress code for a ING employee might be casual, you should aim for business casual attire for your interview to make a good first impression. Additionally, bring several copies of your resume, a list of references, and any other materials (like certifications or letters of recommendation) that might support your application. Showing up prepared and professional signals your seriousness about the job.
6. Ask 3 Smart Questions to Leave a Lasting Impression
Asking insightful questions during your ING interview demonstrates your enthusiasm for the role and your proactive approach to understanding the job and the company better. Here are three strategic questions that can make a strong impression:
Q1. Growth and Development Opportunities
“Can you share more about the growth and development opportunities available for team members? I’m eager to learn and grow both personally and professionally, and I’d love to know how ING supports this.”
Asking about growth and development opportunities demonstrates your ambition and interest in a long-term career with ING. It shows that you’re not just looking for a job, but a place where you can contribute, learn, and evolve.
Q2. Team Dynamics and Culture
“How would you describe the team dynamics and culture at this location? What do you think makes it unique or rewarding to work here?”
This question signals to the interviewer that you’re interested in more than just the day-to-day responsibilities; you care about the environment and the people you’ll be working with. It also gives you insight into what to expect and how to integrate smoothly into the team.
Q3. Feedback and Recognition
“How does ING approach feedback and recognition within the team? I believe that constructive feedback and recognition play crucial roles in personal and professional development.”
Asking about feedback and recognition shows that you’re proactive about your performance and eager to engage in the company’s culture of continuous improvement. It also highlights your readiness to contribute positively and be an active participant in the ING community.
Within the ING Interview Questions and Answers guide, which is available to download on this page, we will provide you with over 25 sample ING interview questions and brilliant suggested answers to help you pass!
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THANK YOU SO MUCH! VERY INSIGHTFUL ✨
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Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
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25 ING INTERVIEW QUESTIONS AND ANSWERS WORKBOOK
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