NHS admin interview questions

25 NHS Admin Assistant 
Interview Questions and Answers

Pass YOUR NHS Admin interview at the first attempt!

Here’s the FULL LIST of NHS ADMIN INTERVIEW QUESTIONS:

Q1. Why are you looking to leave your current job?

SUGGESTED ANSWER:

I have truly appreciated my time in my current role and have learned a great deal during my tenure. However, after careful consideration and reflection on my career goals, I have come to the realisation that I am seeking new challenges and opportunities for professional growth. While I have gained valuable experience in my current position, transitioning to a new role will allow me to apply my skills in a different context, learn new aspects of the industry, and contribute to a dynamic team. I am excited about the possibility of taking on fresh responsibilities and furthering my career development, and I believe that your organisation aligns well with my aspirations. I see this move as a positive step forward in my career journey, and I am eager to bring my skills and enthusiasm to a new and exciting environment.

SUGGESTED ANSWER

Time management is one of the most essential concepts in the workplace. As an organised person, I meticulously plan my working week. I do this by keeping a daily diary, where, at the start of each working week, I schedule all of my tasks in order of priority and allow a certain amount of time to complete each daily task. However, I fully understand that things do not always go according to plan, so my work diary is adaptable, which allows me to take on extra tasks or a shift in priority due to operational requirements. I am also flexible in my approach to work, and if required, I am willing to stay behind after my typical working day to complete any time-sensitive tasks which may arise.

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NHS Admin Assistant Job Description and Key Tasks


The NHS is dedicated and committed to providing excellence in everything they do. they take pride in their services to the community and strive for continuous improvement with all of their services and ensure that customer service is exceptional at all times. The company has a superb reputation within the healthcare industry and ensure that the patients always come first. They will only choose individuals who exemplify the organisations traditions values, and exceptional commitment to providing care and service to the community. Prior to your interview, you should explore how you reflect these commitments.

Key Skills Required to Work for the NHS as an Admin Assistant 

  • Confident communicator, both verbal and written.
  • Able to retain large amounts of information.
  • Efficient problem solver.
  • Able to make difficult decisions.
  • Copes well working under pressure.
  • Show high levels of attention to detail at all times.
  • Enjoy working with others.
  • Passionate about helping others.
  • Always seeks to promote the organisation in a positive light.
  • Shows professionalism at all times.
  • Strictly Follow rules and procedures.
  • Safety orientated
  • Excellent customer service skills
  • Innovative
  • Able to embrace change and be flexible

Top Tips For Passing Your GM Interview

Here are three questions to ask during your interview and the top five interview tips:

1. Research the Organisation: Acquire a thorough understanding of the company’s core principles, corporate culture, market, and most recent advancements. Your responses will be more customized and show that you genuinely care.

2. Demonstrate Your Soft Skills: While technical proficiency is important, put an emphasis on your interpersonal, collaborative, and problem-solving skills. In the healthcare industry, showcasing a broad skill set is essential.

3. Get ready for the behavioral questions: Be prepared to talk about times when you overcame obstacles, collaborated with others, showed leadership, and handled trying circumstances. To organize your responses, use the STARR method (Situation, Task, Action, Result, Reflection).

4. Highlight Your Achievements: Give specific examples of how you’ve aided initiatives, enhanced procedures, or exhibited leadership. When possible, quantify your results to demonstrate your impact.

5. Pose Thoughtful Questions: Ask questions that show your interest in the position and the company at the conclusion of the interview. Do not ask questions that can be easily answered on the company’s website.

Questions You Can Ask During the Interview:

1. Could you describe the team dynamics and typical projects that I would work on here?

2. How does the business encourage its team to continue their professional development?

3. What, in your opinion, sets the NHS apart from other healthcare providers?

In addition to showing your interest at the end of the interview, asking thoughtful questions enables you to learn crucial details that will help you decide whether the job and the organisation is a good fit for you.

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