PWC VALUES
ASSESSMENT TEST QUESTIONS & ANSWERS!

A. Sell the service to the client because that will give the business more money, regardless of whether the service is suitable or not.

B. Try to sell the client both services, so they have the service they requested and also the one which is better suited to their needs.

C. Tell the client about the more suitable, alternative service which you think is better for their needs and insist they purchase that one instead.

D. Take time to explain to the customer how the alternative service would better suit their needs and give them some time to make an informed decision.

A. Tell your manager that as long as you get paid for the hours, you are happy to not declare all the worked hours on the timesheet.

B. Do nothing. Tell your manager if they want to change the hours, they should do so themselves, but you won’t get involved.

C. Tell your manager that you would not be comfortable with changing the hours on your time sheet and instead discuss your concerns with the manager.

D. Agree to your manager’s request to change the hours on your timesheet, as after all, they are in charge and you wouldn’t want to get into trouble.

A. Ask for a meeting with your manager and try to convince them that your proposal is a more suitable one so they overturn the decision.

B. Accept the decision, but speak to your manager and ask to be moved onto a different team within the business because you feel your idea was the best one. It’s important your voice is heard and your ideas are put into action.

C. Accept and support the decision, even though you feel that your proposal was more suitable. Collectively, another direction has been chosen and your performance and commitment to the project will not be affected.

D. Raise the issue there and then in the meeting and say that you are not happy with your manager’s decision. If you don’t speak up and say how you feel, things will fester and you will feel resentment.