21 SAINSBURY’S Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of SAINSBURY’S INTERVIEW QUESTIONS:
Q1. Tell me about yourself and why you want to work at Sainsbury’s?
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this position today. I’ve read the job description for this position at Sainsbury’s and feel I have what it takes to deliver excellent service, to be a dependable and trustworthy employee, and to be part of a team that collaborates and shares innovative ideas to provide the greatest experience for customers and coworkers. I’ve been a long-time Sainsbury’s fan and a regular shopper at your stores, and I’ve been impressed by the brand, the friendliness of the employees, and your ethos. It is apparent that you are a forward-thinking organisation that has made a significant impact in a competitive market. I have a proven track record of working alone and as part of a team with excellent communication and people skills. I am someone who always strives to maintain the highest of standards at all times. Outside of work I am driven by my family who are fully supportive of my career and the shift work that comes with the job. I enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If you employ me in this position, I will be a reliable, driven, and customer-focused employee who will be proud to work for the Sainsbury’s brand and deliver excellent customer service and value to your customers.”
Q2. What are the core values of Sainsbury’s and what makes us different from the other competing brands?
SUGGESTED ANSWER
“From what I’ve learned through my research before applying for a position with Sainsbury’s, you have a core focus on a variety of values including, making a GREAT PLACE TO WORK, WELLBEING, CELEBRATING EVERYONE’S ABILTY, & COMMUNITY. You stand out from your competition not just because of these principles, but also because you are a trusted retailer that gives value and quality to its consumers by being fair and efficient in all you do. The Sainsbury’s brand is also known for its investment in training, development, and a variety of activities to ensure that its employees are equipped to provide its consumers with the greatest shopping experience possible. A key difference from other supermarkets, is that you are one of the few FTSE 100 organisations to have a policy for carers, having worked with UK carers for the past 15 years. This really appeals to me as I feel it adds to the idea that I will be serving the community by working for you and I take pride in knowing this. I believe your company will provide an environment for me to thrive in and deliver excellent customer service.”
Q3. As one of the leading supermarkets in Britain, we pride ourselves on exceptional customer service and care. How would you deal with a customer complaint whist working for Sainsbury’s?
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Q4. Q. What skills do you possess that you think would be an asset to our team here at Sainsbury’s?
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Q5. Give an example of when you delivered excellent customer service.
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Q6. What would you do if you didn’t get on with someone in your team?
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Q7. Why do you want this job and what can you specifically bring to the role?
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Q8. Tell me what you know about the Sainsbury's supermarket brand in respect of our core values and ethos?
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Q9. When have you worked as part of a team to complete a difficult task?
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Q10. Describe a stressful situation at work and how you handled it?
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Q11. How would you deal with an angry or frustrated customer in store? What would you consider when dealing with them and why?
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Q12. What are your main strengths?
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Q13. What’s your biggest weakness?
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Q14. Describe a time when you managed multiple tasks all at once?
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Q15. Describe a time when you worked alone on a project or task for a long period of time.
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Q16. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
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Q17. Describe a stressful situation at work and how you handled it?
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Q18. Describe a time when you supported change in an organisation.
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Q19. Why do you want to leave your job?
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Q20. Where do you see yourself in 5 years' time?
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Q21. That’s the end of your Sainsbury's interview, do you have any questions for me?
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Yes! I Want To Pass My Interview!Sainsbury’s Job Description and Key Tasks
The mission of Sainsbury’s is to be the most trusted retailer, where people enjoy working and shopping. That means using their staff’s expertise, innovation, and diversity to guarantee that customers experience excellent service every time they buy at Sainsbury’s.
What to anticipate at a job interview at Sainsbury’s:
Sainsbury’s interviews are often competency-based. This means they’ll ask you to talk about a hypothetical situation, and how you’ll handle it, so they can figure out if you’re qualified for the job. Make sure you explain the circumstances to the recruiting manager, as well as the action you took, followed up by what happened as a result. It makes no difference if you have prior experience or qualifications. It’s all about how you handle yourself in difficult situations.
Assessable Key Skills, Qualities, and Attributes in Sainsbury’s:
Some of the most crucial skills and qualities required to work at Sainsbury’s include:
- A professional and focused attitude toward work, with an unwavering commitment to providing excellent customer service at all times;
- Teamwork skills; the ability to work independently and unsupervised to accomplish tasks as directed by your supervisor or Sainsbury’s Team Leader;
- You’ll be expected to work hard to preserve the cooperative’s core values if you’re in a leadership position.
- Being versatile in your work style and, if necessary, offering for extra paid hours to assist the team;
- All visitors to Sainsbury’s stores receive excellent customer service;
- Taking pride in the Sainsbury’s brand and contributing to the company’s sustained growth and market leadership in this highly competitive business.
Top Tips For Passing Your Sainsbury’s Interview!
Top Tips for passing your Sainsbury’s Interview:
Tip 1: Find out everything you can about Sainsbury’s. They will want to know if you’re enthusiastic about what they do and if you want to be a part of it. By reading up on their corporate website, you may impress the hiring manager with your understanding of the industry (about.sainsburys.co.uk). Also, keep a watch on national media and business publications, as well as social media channels such as LinkedIn, Twitter, & Facebook.
Tip 2: In response to the interview question “Why do you want to work for Sainsbury’s?” we recommend that you research what it’s like to work for Sainsbury’s online. Former Sainsbury’s employees have given some fantastic testimonials on the website Glassdoor, which you should bring up during the interview. Also, when responding to interview questions, maintain a positive attitude throughout!
Tip 3: When the hiring manager inquires about your experience and accomplishments, be sure you can confidently speak about them. So, take a look at your previous work experience and think, what are the standout aspects? What have you discovered? And how has that aided your progress?
Tip 4: As with other customer-focused interviews, one of the key goals of the role is to demonstrate great customer service skills. Prepare for questions like “Can you give an example of a time when you provided great customer service?” Before going to the Sainsbury’s interview, ask yourself, “When have you gone above and beyond for a client?” and “How would you manage a customer complaint?
Tip 5: At the end of your Sainsbury’s interview, you will be given the opportunity to ask questions to the panel. Here are three excellent questions to ask at the end of your interview:
- How can I assist you in outperforming the competition in this job if I am successful in the interview today?
- What exciting ideas do you have for the Sainsbury’s brand in the next five years?
- What would be the first item you’d want me to focus on in the position if I were to get hired?
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 SAINSBURY’S QUESTIONS AND ANSWERS WORKBOOK
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