21 Virgin Atlantic Cabin Crew Interview Questions and Answers
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Here’s the FULL LIST of VIRGIN ATLANTIC CABIN CREW INTERVIEW QUESTIONS:
Q1. Why do you want to join Virgin Atlantic?
SUGGESTED ANSWER
“Simply put, I want to work for Virgin Atlantic because it is the best airline in the world, and I would be incredibly proud to wear the uniform and badge.
Since Virgin Atlantic is known for providing outstanding service, I believe that my professional goals and aspirations are a good fit for the company as I, too, always strive to go above and beyond for the customer to deliver consistently outstanding service. I read and researched as much as I could about the airline during my research before submitting an application to work as cabin crew with Virgin Atlantic.
Because of how well your customers respond to the service you provide, you are one of the fastest-growing and most innovative airlines in the world, which makes you more desirable to work for.
Your introduction of 787 Dreamliners in your fleet has reduced carbon emissions, and you have led the way in becoming one of the most inclusive airlines in the world through initiatives such as sponsoring and attending nationwide Pride events and campaigning for LGBTQ+ equality. This really appeals to me as these values are integral to me.
On top of this, your values such as being open to change, going the extra mile, building strong relationships, trust, and positivity are clearly listed on your website and are standards expected of everyone at Virgin Atlantic.
I have been working incredibly hard to ensure that I can meet the exceptionally high standards of these values, the high standards of safety awareness, and the high standards of customer service demanded of your team because I only want to serve as cabin crew for Virgin Atlantic.”
Q2. How would you deal with somebody who was part of the Cabin Crew team who was not doing their job properly during a flight?
SUGGESTED ANSWER:
“I am currently a waiter at a nearby restaurant and recently I was aware of a coworker who was taking longer breaks then he was allowed. The rest of the crew would have to fill in for him while he was taking these extra breaks.
Unfortunately, as a result, the customer would suffer as a result of the longer wait time to serve them. I made the decision to speak with my colleague to find a solution.
I approached him and politely invited him to join the rest of the team in serving the clients. I explained to him that we were busy and that he was needed, I also made sure he was okay and checked there wasn’t any serious reason he was avoiding work.
Fortunately, he gave a constructive response and realised that he was abusing his downtime. There hasn’t been a problem ever since.
The group must get along and function well as a unit. Confrontational circumstances are unaffordable, and the best approach to handle situations like this is to be open and diplomatic.
We would all need to work together to guarantee the flight was safe and up to the high expectations of customer service, therefore I would always handle the matter swiftly, positively, and warmly to ensure the cabin crew member was back up to speed as soon as possible.”
Q3. Tell me what you think it will be like working for Virgin Atlantic as Cabin Crew?
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Q4. As Cabin Crew, how would you deal with your emotions?
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Q5. Where did you find out about Virgin Atlantic?
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Q6. What’s your biggest weakness?
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Q7. When have you been flexible in a previous work situation?
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Q8. What challenges do you think Virgin Atlantic will face in the future and how could you, as Cabin Crew, help us to overcome them?
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Q9. If you are successful in becoming Cabin Crew with Virgin Atlantic, how do you think you will cope with the change in lifestyle?
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Q10. What makes you better than the next candidate and, therefore, why should we offer you the position of Cabin Crew with Virgin Atlantic?
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Q11. How would you deal with somebody who was part of the Cabin Crew team who was not doing their job properly during a flight?
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Q12. At Virgin Atlantic, we pride ourselves on delivering exceptional service. What is the best example of customer service that you have come across?
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Q13. What do you think makes a successful cabin crew team?
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Q14. Have you ever lost your temper?
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Q15. If you were not successful today would you re-apply?
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Q16. How many times have you called in sick within the last year?
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Q17. What would you do if you saw another cabin crew member being rude to a passenger?
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Q18. What are your strengths and how will these assist you in the role of Cabin Crew for Virgin Atlantic?
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Q19. What’s the most challenging situation you have ever faced?
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Q20. Why do you want to join only our airline?
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Q21. That’s the end of your Virgin Atlantic interview. Do you have any questions for the panel?
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Yes! I Want To Pass My Interview!VIRGIN ATLANTIC CABIN CREW JOB DESCRIPTION
Steward, flight attendant, or cabin crew, crew member – whatever name you decide on, as a member of the Virgin Atlantic crew, you’ll be contributing to the development of cutting-edge alternatives to the status quo while circling the earth at a height of 37,000 feet.
As a member of Virgin Atlantic’s renowned cabin crew, you will be at the cutting edge of new, building stronger relationships with your passengers by bringing your excitement, creativity, and individuality to the table. Finding opportunities that are concealed from other people’s view is what truly distinguishes a journey. To take on the world, everyone should also act with intention, value variety, and exercise creativity.
You’ll work on one of the newest and greenest fleets in the sky, based out of London Heathrow, to provide unparalleled service across all aircraft on a variety of routes, from vibrant New York, sunny California, or beautiful Florida to the extraordinary cities, diverse cultures, and colourful experiences of Asia, and everywhere in between.
Virgin Atlantic searches for a variety of characteristics in their cabin staff. But more than anything, they want individuals who are strong, encouraging, kind, active, and optimistic. You don’t need to have prior cabin crew experience to join Virgin Atlantic since they take pleasure in the fact that their crew members come from a variety of backgrounds.
What are the criteria for Virgin Atlantic’s cabin crew?
- You must be at least 18 years old when you submit your application.
- You must be eligible for work visas if necessary, as well as the ability to live and work in the UK without a criminal record.
- In order to go to any of the places we fly, you must have a passport that is currently valid.
Virgin Atlantic’s cabin staff is passionate and committed to providing top-notch customer service.
From take-off to landing, cabin crew employ their distinct personalities to bring Virgin Atlantic’s brand to life. They are also resilient enough to handle the demands of a long-haul lifestyle. Because of the crew’s innate understanding of Virgin Atlantic’s exemplary service, every flight is exceptional.
5 VIRGIN ATLANTIC CABIN CREW JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR A VIRGIN ATLANTIC CABIN CREW INTERVIEW!)
TIP #1: Customer service is the most crucial skill to exhibit at any international flight attendant interview, after safety. The reason why every airline depends on their flight attendant staff to provide excellent customer service is because it encourages travellers to fly with the same airline often, which boosts revenue.
TIP #2: Do a tonne of homework in order to be well-prepared for the flight attendant interview. The airline’s hiring staff for flight attendants will want to know why you chose to work with their airline over one of their rivals. Keep in mind that you are choosing to become a Flight Attendant second and to work for their airline first! Never put your ambition to work as a flight attendant before the airline.
TIP #3: You will be required to provide responses to some of the most typical sorts of behavioural interview questions that are evidence-based. These will include an instance when you provided exceptional customer service, showed that you can work diligently under pressure, and also showcased your teamwork skills. For each and every one of the interview questions listed on this page, make sure you have responses ready.
TIP #4: Make sure you employ the STAR approach when composing your responses to flight attendant interview questions that begin with “Tell me about a time when you…” and “Describe a circumstance when you…” The Situation, Task, Action, and Result approach is ideal for making sure your responses to situational-style interview questions are sound and packed with proof of how you can meet the person criteria.
TIP #5: You must demonstrate to the airline hiring workers that you can serve as a good example for their airline. This is very crucial, and the best way to accomplish it is to follow the dress code during the flight attendant assessment day and interview, as well as to demonstrate excellent communication in your responses to the interview questions.
Download your copy of our 21 VIRGIN ATLANTIC CABIN CREW INTERVIEW QUESTIONS AND ANSWERS PDF guide to be the STANDOUT candidate during your interview!
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