21 Waitrose Interview Questions and Answers

Pass YOUR interview at the first attempt!

Here’s the FULL LIST of WAITROSE INTERVIEW QUESTIONS:

Q1. Tell me about yourself.

SUGGESTED ANSWER:

“Thank you for inviting me to be interviewed for this position today. I’m a hard worker that approaches every task with a positive attitude. I am confident that my skill set and personality will allow me to succeed in this position here at Waitrose. I took it upon myself to research the core values around which Waitrose and Partners is built, all or nothing, we not me, be yourself always, do right and give more than you take, to make sure I would be a good fit for this role. Since I already value and exhibit these traits in my own personal and professional life, I believe that I would be an excellent candidate for this position. Being comfortable in your own skin is something I care deeply about, thus, the Waitrose and Partners principle “be yourself always” really speaks to me. At my previous place of work, I was able to give annual webinars on self confidence in the workplace, which were viewed by employees in all of our locations across the world. I have a proven track record of working alone and as part of a team with excellent communication and people skills. I am someone who always strives to maintain the highest of standards at all times, especially in customer-focused roles. I can be trusted to be punctual in my role, can deal with customer queries and complaints properly, can work under pressure and, above all, I will complete each task diligently and professionally. Outside of work I am driven by my family who are fully supportive of my career and the shift work that comes with the job. I enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If you employ me in this position, I will be a reliable, driven, and customer-focused employee who will be proud to work for the Waitrose and Partners brand and deliver excellent customer service and value to your customers.”

SUGGESTED ANSWER

“As a longstanding Waitrose shopper, I have witnessed first-hand the high-quality produce and first-class service you provide to your customers. I really respect how hard your company works to stock a wide variety of organic and free-range produce, supporting independent farmers and their traditional practices. To me, this demonstrates that you are a responsible brand that considers the communities surrounding them. I want to work for a company in which I feel supported and empowered to grow for many years to come. As this is an important criteria of mine, I took it upon myself to connect with Waitrose employees via the social media platform LinkedIn. Everyone I spoke to had nothing but glowing reports of the encouraging professional culture that your brand promotes. I have carefully reviewed the position’s requirements and I am positive that I possess the knowledge, skills, and traits necessary to uphold the excellent mission and values to which Waitrose and Partners are committed. My previous position has given me the opportunity to develop a personable and capable customer manner as well as a resilient approach to problem-solving. I very much enjoy working in customer-facing roles and I know I would love to continue this here at Waitrose. I am assured in my abilities to quickly and effectively handle customer complaints and I understand the importance of ensuring each shopper leaves a Waitrose store satisfied with their products and service. If given the opportunity, I am confident that I could excel in this position.”

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SKILLS AND QUALITIES NEEDED TO WORK AT WAITROSE


Waitrose and Partners are proud to represent and promote their five core values in everything they do. The prestigious Waitrose brand are rebounded for their exemplary service and high quality produce. In order to uphold their reputation Waitrose hiring managers will only select candidates who embody the five core value; all or nothing, we not me, be yourself always, do right and give more than you take. Ahead of your interview with Waitrose and Partners we recommend you consider how you you exemplify the core values listed below:

ALL OR NOTHING

Waitrose staff are expected to consistently operate to the best of their ability at work in order to deliver the highest quality customer experience. The company appreciates that constantly giving 100% can be a big ask, this is reflected in their generous salaries and staff privileges such as a discount of up to 25% in John Lewis and Waitrose stores.

WE NOT ME

A collaborative attitude among staff is essential to the day-to-day runnings of Waitrose stores across the country. Teamwork not only encourages a positive working culture for employees but enables a more efficient, higher-quality service to be delivered to customers. Try to consider an instance where you successfully worked in a team.

BE YOURSELF ALWAYS

Waitrose embraces and welcomes individuality and diversity within their teams. As an employer Waitrose places importance on self expression of staff with view that freedom for staff to make their own decisions and take on their own responsibilities is key to their success.

DO RIGHT

Waitrose empower their staff to make the correct decision for the customer, the Waitrose and Partners band and themselves. In your Waitrose interview we suggest you consider a time where you acted with integrity at work.

GIVE MORE THAN YOU TAKE

Waitrose go the extra mile to ensure every customer leaves their stores satisfied.

Top Tips For Passing Your Waitrose Interview!

Top Tips for passing your Waitrose Interview:

Tip 1:

A fantastic tip is to practise discussing your prior work experience and accomplishments with confidence before attending an interview. Think back on your career and ask yourself: what has been my greatest professional accomplishment? What have I discovered through my work? How has it helped my to progress in my work?

Tip 2:

Like many other fields where success depends on pleasing customers, it is essential to demonstrate that you can consistently deliver outstanding service to your customers. To excel in your interview, you need to be able to confidently answer questions such as, “Can you give me an example of a time you delivered outstanding customer service?” .  Prepare yourself for your interview with Waitrose by practising answers to questions such as, “Tell me about a time when you went above and beyond for a client,” and “Tell me about a time when you addressed a customer complaint.”

Tip 3:

We recommend that you learn everything you can about the Waitrose and Partners brand. Waitrose hiring managers will only select candidates, who they feel, show enthusiasm for the company. If you want to impress them with your industry knowledge, check out the Waitrose official website and learn all you can about the company, its goals, and the products and services it offers. In addition to traditional media like newspapers and business magazines, keep a watch on social media sites like LinkedIn, Twitter, and Facebook for any recent news about the supermarket.

Tip 4:

Don’t forget that you’ll get a chance to question the hiring manager when they’ve finished interviewing you. Three excellent questions are listed below: 

What specific ways might I contribute to the success of Waitrose if I am hired following today’s interview?

Please describe the vision for the Waitrose brand for the next five years.

If I were employed, what would you like me to prioritise doing first?

Tip 5:

We recommend that you research life as a Waitrose employee before going in for an interview. During the interview you could bring up the positive ratings written by former Morrisons employees on the website Glassdoor.

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