The Traffic Officer Selection process
The first part of the selection process requires you to complete a comprehensive application form and also a diversity questionnaire. Whilst the diversity questionnaire is not compulsory I do recommend that you take the time to complete it as it will allow the Highways Agency to monitor their recruitment progress.
Once you have completed the application form the Highways Agency will thoroughly check it to see whether you meet the minimum eligibility requirements. It is important that you send off the application well in time to beat the closing date as late applications are not considered. I also advise that when returning your application form you send it recorded or special delivery, unless of course you are required to submit the form online. Unfortunately some items can go missing in the post, so this extra precaution of sending it recorded delivery will guarantee your application gets received. If you are submitting your application form online then again it is important that you send it in plenty of time prior to the closing date.
The Highways Agency has many applications to sift through and the earlier your submission is received the better. If you are successful during the initial application form stage then you will be invited to attend a comprehensive assessment centre. During the assessment centre you will be tested by a variety of different means including role-play and interviews. Many organisations use role-play as a means of assessing your likely behaviour in a specific work related scenario. If you successfully pass the assessment centre then you may receive an offer of appointment if other checks into you nationality, qualifications, health and other important matters are satisfactory.
If it is not possible to immediately put you into a post due to insufficient vacancies in your chosen location(s) then you could be placed on a waiting list for a set period of time. As soon as a vacancy becomes available then you will be offered it.
To learn how to pass each stage of the selection process we recommend you obtain a copy of our excellent insiders’ resource to becoming a Traffic Officer. The how to become a Traffic Officer guide will provide you with sample application form questions and answers, sample test questions and also the interview questions.