Fire Control Operators are the Fire and Rescue Services 999 Call operators who carry out a highly stressful and demanding job. As part of the selection process for becoming a Fire Control Operative candidates are required to undergo a series of rigorous assessments including completing a competency-based application form, an assessment centre, numeracy and literacy tests, a call-handling test and an interview. During the call handling test candidates are required to listen to a recorded 999 call and then type up as much of the information as possible in the given time-frame. Other elements and eligibility requirements include an ability to receive and record information accurately, excellent communication skills with the ability to listen and speak clearly to ensure callers can understand what you are saying, being able to remain calm and provide guidance in stressful situations and also being capable of working effectively as part of a team. How to become a 999 Fire Control Operator book is packed full of tips and information on how to pass every element of the application process, from sample application form questions and answers, sample numeracy and literacy tests and even interview questions with suggested responses.