The Ultimate Guide to Building a CV
By Richard McMunn

Chapter 3 - Sample CVs

The following sample CV’s use fictitious information, names and contact details. Any relevance to living persons or otherwise is coincidence. The CV’s have been created to give you an idea of how some of the best CV’s are constructed. There is not set format for constructing a CV and you will see that they all vary in content, design and presentation. Your CV should be unique to you! To help explain some of the more positive aspects of each CV I have indicated in boxes the pertinent information to explain why the CV is effective.

CV 1

CV of Susan Gray

Address:34 Fictown street Fictown Fictshire FC1TY6
Telephone:Telephone numbers go here.
Email address:Email address goes here.
Date of Birth:D.O.B. goes here.
Marital Status:Married
Nationality:British
Personal statement:I am a hard-working, conscientious and dedicated team player who has extensive knowledge of managing office teams. I have developed a track record for delivering targets that are set by my superiors and can be relied upon to excel in any role given. I have a Diploma in management Studies and a certificate in bookkeeping/accounts.
Educational qualifications:Insert your qualifications and the year obtained here.
Employment history:
Feb 03 - Present

Office Manager – Company name goes here

  • Provided first line support and day to day administration for Operations Manager.
  • Involved with day to day HR issues and administration.
  • Coordinated projects on behalf of Operations Manager.
  • Managed, supported and lead the administration and reception team.
  • Managed all fleet vehicles on site, ensuring all documentation, maintenance and safety aspects were met.
  • Liaised and worked closely with the clients Administration Manager to ensure we provided the best service possible.

Key achievements

  • Enhanced the reception area and team which resulted in a more professional and guest-focused service.
  • Streamlined and trained the reception team to enable them to carry out additional administration duties during quiet periods.
  • Played an integral part in forming a strong management team. Working towards goals and through many changes within the company.
  • I became a vital part of the organisations ‘Crisis Management Team' which came with a different set of responsibilities.
Nov 95 – Feb 03

Customer service assistant – Company name goes here

  • Provided support to staff and Directors in all aspects of administration.
  • Managed, supported and lead the administration team to ensure service, productivity and moral was high.
  • Managed and worked with IT.
  • Supported and managed the administration of three regional offices.
  • Responsible for complete facilities management and Health and Safety.
  • Provided strategies and generated ideas according to business needs.
  • Managed HR policies and recruitment.

Key achievements:

  • Entered into a company with difficulties in service, organisation and staffing issues. Implemented a structured, team orientated and customer-focused environment.
  • Initiated and successfully obtained Investors in People.
  • Provided and initiated many ideas which gave the company a more professional approach to both external clients and staff.
  • Initiated a PO system to enable accountability and traceability.

Further academic achievements and interests

Pitman general:

Certificate in bookkeeping and accounts / typing skills (50wpm) / Diploma in management studies.

Travel and Tourism:

COTAC Air Travel and Package Tours papers 1&2.

References:

Provide names, addresses, and contacts for references here.

CV 2

Marcus Grainger CV

34 Fictown Street, Fictown, Fictshire. FT11TW

Date of Birth: Insert here Email: Insert here      Mobile: Insert here

Personal statement

I am a highly organised and conscientious team player who has a great passion for sports and fitness. My strengths lie in my ability to organise teams and achieve targets and I always take up the opportunity to learn new and interesting skills. More recently I achieved grade 5 in guitar which I believe demonstrates my ability to learn and retain information. I strongly feel that my skills and achievements to date would be of benefit to your organisation and would thrive in a working environment that prides itself on professionalism.

Academic

2008- 2011: Smithtown University Events management, BA (HONS) 2:2Modules studied included: Project Management, Tourism Development, Marketing, French and German.2005- 2008: Fictown Grammar School 4 A-Levels (A-E grades): PE, Biology, ICT & Design Technology.

Achievements & Certificates

Work experience training: Manual Handling, Health & Safety, Risk Assessment, First Aid and Fire Awareness.During my time at university I became involved with the sports society as their president for two years representing the Students’ Union and University whilst organising trips to France for large groups of students. I also volunteered as a team leader during Fresher’s Week and helped to plan and co-ordinate large events with the Students’ Union including their annual Summer ball.

Volunteer Employment

- Artist Liaison for Fictown Student Union events (3 years).
- Boardmasters Steward.
- Entertainment Officer for Fictown Student Union (1 year) – running of the Summer Ball and Student Union events on a weekly basis.
- Events Crew Member of Fictown Student Union (2 years) – total of over 250 hours.
- Spent eight weeks working at a local charity shop to gain work experience skills.

Employment History

Sept 2011 – Present Fictown holiday resorts agency Sales co-ordinator whose main responsibilities include sale of catered and self-catered properties including resort transfers, updating availability on daily basis and dealing with clients and agents via emails and over the phone.Summer Break representative 2011 Working as a Summer Break representative which involved ensuring the satisfaction of the clients at summer break as well as organising coach arrivals and departures and administering first aid when required.

Personal Interests

My favourite sport is rugby which I have a great passion for and wish to take further participation within in the future. I enjoy attending music festivals as I am a keen guitarist who has achieved grade 5 level through continued tuition. I try to travel as much as I can as I love to experience new things and widen my horizons. I apply to volunteering positions as much as possible as I enjoy working at events regardless of being paid as I feel that the experience is so much more appealing as well as the interaction I get with a multitude of different people.
Skills
• Competent in the use of Microsoft Word, Excel and PowerPoint to A-Level standard and also have a basic understanding of Access and Dreamweaver.
• Work well as a team player and as an individual. I am hardworking, keen to learn new skills and highly organised in every aspect of my life.
• I have over 5 years’ experience of customer relations and sales with my extensive background in both bar work, sales and representative work.
• Full and clean driving licence.
• Providing excellent customer service: customer focused employment.
• Excellent project management skills with a proven track record for delivering set targets and deadlines.
• Level grade 5 guitar.

References

Insert the names and contact details of two references here.

CV 3

Maria Doherty Fictown, Fictshire Email address goes here Telephone number goes here

Profile

A highly motivated Administrator with over 20 years’ experience in all areas from reception to office management, most recently managing the day to day operational aspects of a Business Centre, including accounts, tenancy agreements and health and safety.Able to provide exceptional first line contact, both face-to-face and via the telephone with various department, tenants, maintenance personnel, sub-contractors and general public. Outstanding team player developed through my career working alongside colleagues at all levels but also with the ability to use own initiative; thriving on undertaking individual responsibilities.Overall, taking pride in everything that I set out to achieve, ensuring that it is completed to a high personal standard and within given timeframes.

Key Skills

• Proficient in MS Office (Word, Excel, Outlook and Access), internet, emails and technology advances.
• Ability to remain calm and diplomatic at all times in a pressurised environment.
• Excellent communication skills both written and verbal.
• Methodical and organised.
• Willingness to train and learn new skills.
• Accurate data entry with an eye for detail.
• Ability to prioritise workloads and multi task to always meet deadlines.
• Diary and social event management.
• Knowledge of Sage, Focus and various switchboard systems.
• Website maintenance.

Career Summary

November 2008 – June 2011 Business Centre Manager

• Ensuring the smooth running of a Business Centre.
• Front line management.
• Negotiating with tenants.
• Composing licence agreements.
• Taking monthly rental payments and chasing arrears.
• Achieving and maintaining approximately 95% occupancy.
• Liaising with maintenance personnel and subcontractors.
• Arranging charity and networking events.
• Meeting room management, including catering.
• Health and safety, including weekly fire drill.
• Maintaining company website.
• Parking control.

July 2004 – November 2008 Senior Administrator

• Providing assistance to the Office Manager.
• Providing support to the Agency and Professional teams working with a Commercial Property Sales and Lettings environment.
• Front line support, being the first point of contact for visitors and callers.
• Preparing files for bank instructions with competitor analysis and building reports.
• Arranging Surveyor viewings and valuation appointments.
• Maintaining client databases.
• Preparing marketing particulars and uploading to company website.
• Distributing incoming post and preparing outgoing mail.
• Mail shots.
• Maintaining an inventory of building keys.
• Creating an archive filing system.
• Stationery ordering and negotiating deals with suppliers.

July 2001 – August 2003 Senior Administrator/Assistant to Sales & Office Manager

• Providing Support to the Advertising Sales Manager and Office Manager.
• Assisting the Project Manager at annual awards events.
• Providing software support to colleagues alongside the IT Department.
• Account management.
• Order processing within an advertising sales environment.
• Liaising with customers.
• Maintaining client databases and sales spread sheets.
• General office duties.

Education & Training

• Fictown Comprehensive School, Fictown.
• 4 GCSE’s in English, Maths, Business Studies and Information Studies.
• Pitman’s Typing and Word-processing.
• NVQ Level II Business Administration.
• Competent in IT with an advanced knowledge of the Microsoft Office package. I also keep abreast of the current social networking and technology advances. I am currently embarked on a refresher course in Sage Line 50.

Interests & Hobbies

I enjoy music, singing, cooking, films, swimming, country walks, photography, sport and socialising. I have a good sense of humour and enjoy making new friends and acquaintances. I am currently training for a sponsored swim and will raise £2000 for a local charity.I am a volunteer for Scope, helping people with disabilities get into work.I hold a full, clean driving licence.

References available on request

CV 4

JENNY BROUGHTON 55 – Smithtown Street – Smithtown – Smithshire – SM1SHT Phone: 0789018XXX ∙ Email JennyBroughton@...

PERSONAL PROFILE

I am an enthusiastic, hardworking and reliable person who has gained invaluable experience in the customer-care industry. I have a positive and caring nature and believe I can bring a number of excellent skills and attributes to your organisation.

SKILL AND ACHIEVEMENTS

COMPUTER LITERACY

• Extensive experience with the Microsoft Office software suite and similar programs in both the academic and work environment.
• Successfully used HTML and professional software packages to design and upgrade websites. Proficient in the use of Dreamweaver and WordPress.
• Proven ability to utilise online database sources effectively for academic based research.
• Confident typing ability at 65 words per minute.

CUSTOMER SERVICE EXPERIENCE

• Customer service awareness and skills developed through working in service environments requiring face to face, telephone and written communication with customers.
• Experience of working with customers in a one to one environment providing service where needed.
• Strong ability to interact in a persuasive and confident manner with customers.
• Proven ability to think quickly on my feet and respond to complicated questioning in a pressured environment.

EFFECTIVE COMMUNICATION

• Held the position of head of the Student Union at university which required effective communication with students and agents both internal and external to the university.
• Well-developed oral presentation skills as a result of competing in
• Travelling to many places around the world has developed my ability to communicate effectively with people from different social and cultural backgrounds.

INITIATIVE AND MOTIVATION

• Introduced the annual charity event at university which raises money for local charities through sponsored events.
• Arranging events such as the London to Brighton cycle ride which we raised over £5000 for local good causes.

TEAMWORK AND LEADERSHIP

• Strong teamwork skills due to experience working with a variety of different people in a wide range of environments, ranging from office and sales environments to being head of the Student Union at university.

EDUCATION

Smithtown College A-Level: Law (A2 grade B, AS grade B), Government and Politics (A2 grade B, AS grade B) and Geography (A2 grade C, AS grade B)Smithtown Senior School GCSE: English Literature, A; English Language, B; Mathematics, B; Biology, B; Physics, B; Art, B; Chemistry, B; French, B; Geography, C

WORK EXPERIENCE

2005-2006Sales Assistant Smithtown charity shop
Summer of 2007Post office General administration work
2008- Jan 2011Customer care department Looking after the organisations previous customers.

REFERENCES

Employers’ reference: Michael Jameson – 0789018XXX

Personal reference: Julia Bishop – 0789018XXX

CV 5

CURRICULUM VITAE

SURNAME :Marsham
FORENAMES :Rebecca Katie
DATE OF BIRTH :11th of September 1987
ADDRESS :54, Smithtown street Smithtown Smithshire SM14TY
TELEPHONE NO. :07890183XXX
Email :rebeccamarsham@emailadresshere.co.uk

PERSONAL PROFILE

I currently have a weekend job as an assistant in a café and I have previously worked as an assistant in a fish and chip shop. I enjoy working and dealing with customers and I can provide excellent customer service. I am very hard working, trustworthy and I look forward to new challenges. I have also gained valuable office work experience carrying out voluntary work for my local Parish Council. During my time there I gained experience in answering the phones, photocopying, inputting data, dealing with booking enquiries and generally helping out where needed. I also have experience in using Microsoft Word, PowerPoint, Excel and Outlook.

EDUCATION

Smithtown School, Smithtown Road, Smithstreet. (April 2008 – June 2011)
GCSEsGrade
English LiteratureA
English LanguageC
MathsC
Business StudiesB
ICTB
Additional ScienceB
Core ScienceC
Child DevelopmentE

Level 2 BTEC Diploma

Performing Arts 4x Distinction = 4 x A* - JSLA Award*

EMPLOYMENT HISTORY

August 2011 – present Smithtown Café London Road Smithtown SM15TY6
PositionWeekend AssistantMain duties include taking orders from customers, handling cash, cleaning tables and assisting with duties in the kitchen.
April 2011 – July 2011Smithtown Fisheries Fishy Road Smithtown SM14TY3
PositionPart-time Assistant in fish and chip shopMy main duties were taking orders, handling cash, ordering stock and serving customers with fish and chips.

HOBBIES AND INTERESTS

I enjoy walking and looking after my dogs, reading, listening to music, keeping fit, films and socialising with my friends.

REFEREES

CURRENT EMPLOYER -Mr R Roberts Smithtown Café London Road, Smithtown SM15TY6
FORMER EMPLOYER -Mr A Marshall Fishy Road Smithtown SM14TY3
VOLUNTARY WORK - SUPERVISORMrs M Bishops Community Centre Administrator, Smithtwon Parish Council, Smithtown SM14TY3

CV 6

CV – Angela Cartwright

CV – Angela Cartwright

Name: Angela CartwrightAddress: Address goes here
Mobile Phone: 07890183XXXE-mail: angelacartwright@...
Profile:A proficient, dynamic and highly motivated individual with a good demonstrated ability to learn quickly, adapt easily, work methodically and accurately whilst striving for quality in every task. An effective communicator with people at all levels, easily making strong working relationships. Excellent organisational skills developed in a variety of deadline orientated situations.
Summary:Experienced in providing extensive secretarial and administrative support to company Directors and appropriate proactive and responsive advice on issues including; recruitment & selection, training & development and motivation & reward to both Managers and employees. Proven track record in the implementation of procedures and processes as and when required to ensure the smooth running of any busy office.

EMPLOYMENT HISTORY

Smith HolidaysTravel/Holiday Company
Position:HR & Office Manager (Standalone Position)
Duration:May 2012 – Present
Responsibilities:
• Oversee and manage the office to ensure staff adhered to office regulations and policies (i.e. lateness, dress code).
• Daily rota management across all departments using a computerised system.
• Responsible for the condition and upkeep of the office premises.
• Recruitment (including managing and allocating interns).
• Ordering all stationery and office equipment.
Achievements:Identified cost savings by examining office equipment needs, negotiating with suppliers and providing cost efficient alternatives, saving the business 20% in running costs.Updating company policies and procedures in line with current employment law, such as the company handbook and contracts. Recommending and implementing a new rota and pay scheme for homeworkers which potentially generates more sales and has improved staff morale.
Smiths BooksBook Retailer & Publisher
Position:HR Assistant/PA
Duration:Jan 2005 - November 2009
Responsibilities:
• Administrative support to three HR Managers
• Extensive diary management and secretarial support to the HR and Training Director
• Creating and analysing quarterly absence and labour reports
• Administration for all new starters and leavers
• Preparing contracts
• Writing job descriptions
• Working closely with recruitment consultants from our PSL
• Assisting in first stage Interviews
• Organising and conducting Induction tours
Achievements:Helped design and revise the company's staff handbook and completely revamped the various employment procedures.Other achievements include mastering Excel and PeopleSoft so I was able to create and produce accurate reports as and when required and the Introduction of a Long Service Reward and Recognition scheme. Negotiating the best rates I organised the staff Christmas party for Head Office, (80 staff) on two occasions.

EDUCATION & TRAINING

Higher:• 3 ‘A’ Levels, Maths (B), English (A), History (B)
Certificates:• HR Assistant
Basic:• Passed all years at Spanish class
Safety:• Health and safety awareness course

ADDITIONAL

Technology:I have excellent knowledge of all Microsoft applications, the Internet and PeopleSoft.
Languages:Excellent English, both written and spoken. Spanish at an intermediate level, spoken and written.
References:Names of two references and contact details will go here.