CV of Susan Gray
|Address:||34 Fictown street Fictown Fictshire FC1TY6|
|Telephone:||Telephone numbers go here.|
|Email address:||Email address goes here.|
|Date of Birth:||D.O.B. goes here.|
|Personal statement:||I am a hard-working, conscientious and dedicated team player who has extensive knowledge of managing office teams. I have developed a track record for delivering targets that are set by my superiors and can be relied upon to excel in any role given. I have a Diploma in management Studies and a certificate in bookkeeping/accounts.|
|Educational qualifications:||Insert your qualifications and the year obtained here.|
|Feb 03 - Present||
Office Manager – Company name goes here
|Nov 95 – Feb 03||
Customer service assistant – Company name goes here
Further academic achievements and interests
Pitman general:Certificate in bookkeeping and accounts / typing skills (50wpm) / Diploma in management studies.
Travel and Tourism:COTAC Air Travel and Package Tours papers 1&2.
References:Provide names, addresses, and contacts for references here.
Marcus Grainger CV
34 Fictown Street, Fictown, Fictshire. FT11TWDate of Birth: Insert here Email: Insert here Mobile: Insert here
Personal statementI am a highly organised and conscientious team player who has a great passion for sports and fitness. My strengths lie in my ability to organise teams and achieve targets and I always take up the opportunity to learn new and interesting skills. More recently I achieved grade 5 in guitar which I believe demonstrates my ability to learn and retain information. I strongly feel that my skills and achievements to date would be of benefit to your organisation and would thrive in a working environment that prides itself on professionalism.
Academic2008- 2011: Smithtown University Events management, BA (HONS) 2:2 Modules studied included: Project Management, Tourism Development, Marketing, French and German. 2005- 2008: Fictown Grammar School 4 A-Levels (A-E grades): PE, Biology, ICT & Design Technology.
Achievements & CertificatesWork experience training: Manual Handling, Health & Safety, Risk Assessment, First Aid and Fire Awareness. During my time at university I became involved with the sports society as their president for two years representing the Students’ Union and University whilst organising trips to France for large groups of students. I also volunteered as a team leader during Fresher’s Week and helped to plan and co-ordinate large events with the Students’ Union including their annual Summer ball.
Employment HistorySept 2011 – Present Fictown holiday resorts agency Sales co-ordinator whose main responsibilities include sale of catered and self-catered properties including resort transfers, updating availability on daily basis and dealing with clients and agents via emails and over the phone. Summer Break representative 2011 Working as a Summer Break representative which involved ensuring the satisfaction of the clients at summer break as well as organising coach arrivals and departures and administering first aid when required.
Personal InterestsMy favourite sport is rugby which I have a great passion for and wish to take further participation within in the future. I enjoy attending music festivals as I am a keen guitarist who has achieved grade 5 level through continued tuition. I try to travel as much as I can as I love to experience new things and widen my horizons. I apply to volunteering positions as much as possible as I enjoy working at events regardless of being paid as I feel that the experience is so much more appealing as well as the interaction I get with a multitude of different people.
ReferencesInsert the names and contact details of two references here.
November 2008 – June 2011 Business Centre Manager
July 2004 – November 2008 Senior Administrator
July 2001 – August 2003 Senior Administrator/Assistant to Sales & Office Manager
References available on request
JENNY BROUGHTON 55 – Smithtown Street – Smithtown – Smithshire – SM1SHT Phone: 0789018XXX ∙ Email JennyBroughton@...I am an enthusiastic, hardworking and reliable person who has gained invaluable experience in the customer-care industry. I have a positive and caring nature and believe I can bring a number of excellent skills and attributes to your organisation.
CUSTOMER SERVICE EXPERIENCE
INITIATIVE AND MOTIVATION
TEAMWORK AND LEADERSHIP
|2005-2006||Sales Assistant Smithtown charity shop|
|Summer of 2007||Post office General administration work|
|2008- Jan 2011||Customer care department Looking after the organisations previous customers.|
Employers’ reference: Michael Jameson – 0789018XXX
Personal reference: Julia Bishop – 0789018XXX
|FORENAMES :||Rebecca Katie|
|DATE OF BIRTH :||11th of September 1987|
|ADDRESS :||54, Smithtown street Smithtown Smithshire SM14TY|
|TELEPHONE NO. :||07890183XXX|
PERSONAL PROFILEI currently have a weekend job as an assistant in a café and I have previously worked as an assistant in a fish and chip shop. I enjoy working and dealing with customers and I can provide excellent customer service. I am very hard working, trustworthy and I look forward to new challenges. I have also gained valuable office work experience carrying out voluntary work for my local Parish Council. During my time there I gained experience in answering the phones, photocopying, inputting data, dealing with booking enquiries and generally helping out where needed. I also have experience in using Microsoft Word, PowerPoint, Excel and Outlook.
EDUCATIONSmithtown School, Smithtown Road, Smithstreet. (April 2008 – June 2011)
Level 2 BTEC DiplomaPerforming Arts 4x Distinction = 4 x A* - JSLA Award*
|August 2011 – present||Smithtown Café London Road Smithtown SM15TY6|
|Position||Weekend Assistant Main duties include taking orders from customers, handling cash, cleaning tables and assisting with duties in the kitchen.|
|April 2011 – July 2011||Smithtown Fisheries Fishy Road Smithtown SM14TY3|
|Position||Part-time Assistant in fish and chip shop My main duties were taking orders, handling cash, ordering stock and serving customers with fish and chips.|
HOBBIES AND INTERESTSI enjoy walking and looking after my dogs, reading, listening to music, keeping fit, films and socialising with my friends.
|CURRENT EMPLOYER -||Mr R Roberts Smithtown Café London Road, Smithtown SM15TY6|
|FORMER EMPLOYER -||Mr A Marshall Fishy Road Smithtown SM14TY3|
|VOLUNTARY WORK - SUPERVISOR||Mrs M Bishops Community Centre Administrator, Smithtwon Parish Council, Smithtown SM14TY3|
CV – Angela Cartwright
CV – Angela Cartwright
|Profile:||A proficient, dynamic and highly motivated individual with a good demonstrated ability to learn quickly, adapt easily, work methodically and accurately whilst striving for quality in every task. An effective communicator with people at all levels, easily making strong working relationships. Excellent organisational skills developed in a variety of deadline orientated situations.|
|Summary:||Experienced in providing extensive secretarial and administrative support to company Directors and appropriate proactive and responsive advice on issues including; recruitment & selection, training & development and motivation & reward to both Managers and employees. Proven track record in the implementation of procedures and processes as and when required to ensure the smooth running of any busy office.|
|Smith Holidays||Travel/Holiday Company|
|Position:||HR & Office Manager (Standalone Position)|
|Duration:||May 2012 – Present|
• Oversee and manage the office to ensure staff adhered to office regulations and policies (i.e. lateness, dress code).
• Daily rota management across all departments using a computerised system.
• Responsible for the condition and upkeep of the office premises.
• Recruitment (including managing and allocating interns).
• Ordering all stationery and office equipment.
|Achievements:||Identified cost savings by examining office equipment needs, negotiating with suppliers and providing cost efficient alternatives, saving the business 20% in running costs. Updating company policies and procedures in line with current employment law, such as the company handbook and contracts. Recommending and implementing a new rota and pay scheme for homeworkers which potentially generates more sales and has improved staff morale.|
|Smiths Books||Book Retailer & Publisher|
|Duration:||Jan 2005 - November 2009|
• Administrative support to three HR Managers
• Extensive diary management and secretarial support to the HR and Training Director
• Creating and analysing quarterly absence and labour reports
• Administration for all new starters and leavers
• Preparing contracts
• Writing job descriptions
• Working closely with recruitment consultants from our PSL
• Assisting in first stage Interviews
• Organising and conducting Induction tours
|Achievements:||Helped design and revise the company's staff handbook and completely revamped the various employment procedures. Other achievements include mastering Excel and PeopleSoft so I was able to create and produce accurate reports as and when required and the Introduction of a Long Service Reward and Recognition scheme. Negotiating the best rates I organised the staff Christmas party for Head Office, (80 staff) on two occasions.|
|Higher:||• 3 ‘A’ Levels, Maths (B), English (A), History (B)|
|Certificates:||• HR Assistant|
|Basic:||• Passed all years at Spanish class|
|Safety:||• Health and safety awareness course|
|Technology:||I have excellent knowledge of all Microsoft applications, the Internet and PeopleSoft.|
|Languages:||Excellent English, both written and spoken. Spanish at an intermediate level, spoken and written.|
|References:||Names of two references and contact details will go here.|