SITUATIONAL JUDGEMENT TEST
QUESTIONS – ONLINE ACCESS
There is a general misconception that it is not possible to prepare for situational judgement tests (sometimes know as situational judgement exercises or SJEs), when in fact, you can. It is important to stress from the outset that the answers that you do provide will be a good indication of how effective you are likely to be in the role that you are applying for. To that end it is vital that you have a copy of the competencies or qualities required to perform the role competently during your preparation for this type of test.
In order to help you pass this type of test we will explore the following topics:
1. The reasons why you need to prepare for your SJT and sample situational judgement test questions.
2. The core competencies that you will be assessed against.
3. Ways in which you can solve the situational judgement exercises.
The reasons why you need to prepare for your SJT.
- It is crucial that you practice plenty of SJTs before the real test in order to gain the highest scores possible.
- If you do not prepare and practice then we guarantee your scores will be lower than if you had.
- Although no prior knowledge of SJTs is required, it is very important that you understand their connection with the competencies required to perform the role and also how you are going to be assessed at the test itself.
- Situational judgement tests will usually provide you with a scenario and then a number of different multiple-choice options which must decide is either the most likely course of action you would take, or alternatively the least likely.
- On many occasions you will be asked to select both the most likely and the least likely in your responses. Let’s take a look at a sample question to help you prepare:
SAMPLE SITUATIONAL JUDGEMENT TEST QUESTIONS 1
You are a Project Leader and manage the coordination of four Team Members. Two Team Members won’t be able to meet the deadlines of the project. The Director of the organisation reminds you the importance of meeting deadlines. Which is the most likely course of action you would take?
A. Adapt the workload of all Team Members to respect the deadlines.
B. Discuss with the two Team Members that are having difficulties, identify the causes, evaluate the remaining workload and determine an action plan to finish the project.
C. Ask the two Team Members that are late, to work additional hours in order to respect the deadlines.
D. Inform your Director of the current situation of the Team Members that are having difficulties, so as to justify the status on the project, and ask for additional resources.
1. There are no right or wrong answers to SJT’s; however, your response will tell the employer how you are likely to perform in the role. In this particular question you are a ‘Project Leader’.
2. In order to decide the most effective way to answer this question you would have already studied and digested the core competencies for the role.
So, if one of the core competencies was ‘The ability to direct, lead and manage your team’s performance’, choosing option D would not be a good indication that you were capable of doing this.
However, if you were to choose option B (Discuss with the two Team Members that are having difficulties, identify the causes, evaluate the remaining workload and determine an action plan to finish the project), this shows that you are capable to managing the situation in order to come up with a positive solution.
Hopefully you are now beginning to see how important it is to learn, absorb and understand the competencies that are set out for the role you have applied for. If you learn them, we guarantee you will score far higher in the situational judgement test.
The core competencies that you will be assessed against
As you now know, having the core competencies is crucial to your success. So, the first stage of your preparation is to obtain a copy of them. These will usually form part of the job description and/or the person specification for the job.
Once you have them you should read them and learn them. This will then give you an understanding of the type of skills-set the employer is looking for. Here are a number of more common types of competencies assessed in UK-based organisations:
Integrity – The trust to act with honesty and treat all stakeholders (employee, external people) fairly and equitably, using open and transparent procedures.
Diversity – Diversity of the teams and take the best from people with different backgrounds to achieve the common goal of the organization.
Equal opportunities – Everyone should be treated following a policy of equal opportunities, without discrimination on any grounds such as sex, race, colour, ethnic, social origin, genetic features, language, religion or belief, political view, membership of a national minority, property, birth, disability, age or sexual orientation.
Respect – Equal treatment of all people working in the organization, following the rules and procedures.
Ambition – Organisations strives to constantly improve and obtain positive results. People have to be innovative, dynamic and committed to achieve their full potential.
Responsibility – Individuals must be capable of managing their own time and projects in order to meet strict timeframes for projects that are set by Heads of Unit. It is the responsibility of each individual to work with the other members of the team to achieve all targets and projects.
Professionalism – At any time, people should adopt a professional behaviour; treat file and people in a fair and efficient manner, using best practices and ensuring quality and stakeholders’ satisfaction.
Quality – Organisations want to provide the best service to the clients in timely manner.
Flexibility – People should be open to flexibility and have the ability to adapt to working environment depending on the situation, the evolution of the organization and/or the external environment.
Fight against harassment – Any forms of harassment (sexual, physic or mental) is strictly prohibited. Each person has the right to work in a safe and secure environment.
Transparency – For public organisations, the procedures should be transparent and open.
Ways in which you can solve the situational judgement test questions
The most effective way to solve the situational judgement test questions is to think about the business principles and the competencies being assessed for the role. In order to demonstrate, let us take another look at a sample SJT question:
SAMPLE SITUATIONAL JUDGEMENT TEST QUESTIONS 2
You have been assigned to work on a global project for your employer. You have to work with a member of another Unit. The Head of Unit has determined a fixed plan of action for each step. After a couple of weeks, you notice that your colleague on the project is not following the plan and his contribution is low, which is starting to have a negative effect on the project. Which is the most likely course of action you would take?
A. Wait for the contribution of your colleague on his work to pick up. In the meantime, you focus on your daily tasks.
B. Inform your Team Leader of the situation on the project, so that he reacts with the Team Leader of your colleague.
C. Send an email with a status report on the project, indicate what you did, with your Head of Unit in cc.
D. Discuss it with your colleague, ask him the reasons for the delay and fix up together a plan to continue on the project.
In order to demonstrate how to answer this question effectively, let’s assume that one of the core competencies for the role is:
“Responsibility – Individuals must be capable of managing their own time and projects in order to meet strict timeframes for projects that are set by Heads of Unit. It is the responsibility of each individual to work with the other members of the team to achieve all targets and projects.”
You will be able to concur from the above competency that the only correct answer to this SJT questions is D. By choosing this course of action you are working with the other member of the team to achieve the target for the project.
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