How to Become Cabin Crew in 2024

The complete guide to unlocking and passing the cabin crew recruitment process.

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How to Become Cabin Crew in 2024

The complete guide to becoming cabin crew in 2024.

“The guides and resources were fantastic…interview last week and passed…” – Hilary F. – TrustPilot
How2Become Reviews 5 Star Rating from TrustPilot


HOW TO Become Cabin Crew

As with any highly sought after career of this nature the competition is tough. Therefore, it is crucial that you arm yourself with professional and insider information before you apply.

Not only will this online guide give you both of these but it will also tell you how to complete the cabin crew application form, how to prepare for the assessment centre and also how to pass the cabin crew interview, including actual interview questions.


What a fantastic job being cabin crew must be, right? Of course, on the surface the cabin crew staffs job appears to be a glamorous one; however, the job itself takes a lot of hard work, dedication and enthusiasm. More often than not cabin crew teams have to endure difficult working conditions, relatively low pay, irate passengers and unsociable hours.

However, it is not all bad news! The job is one that comes with a large degree of social respect and the ability to travel the world.

If you manage to obtain a long-haul cabin crew job, then you really are going to see some fantastic places.

The cabin crew selection process is not easy to pass. The competition is often fierce and you will need to demonstrate to the assessors that you have the ability to demonstrate the key skills and qualities required to perform the role adequately.

The Cabin Crew Selection Process

The selection process  will normally consist of the following elements:

Stage 1 – Application Form

We recommend that you search for cabin crew vacancies on the website of your chosen airline. Some people are not too bothered about the airline they wish to work for; however, this can work against them during the interview. The airline want people to work for them, as opposed to just wanting to become cabin crew, regardless of the airline. Choose your airline carefully and have genuine reasons for wanting to join them.The first stage of the selection process is naturally the application form. During the form you will need to provide your personal details and answer questions that are based around the minimum eligibility requirements for the role. You should not have too much problem answering these questions; however, the problems start to occur for people when they need to answer either competency based questions or questions that are focused on the reasons why you want to become cabin crew.

When responding to motivational application form questions try to include the following keywords and phrases in your responses:

  • Able to provide a high level of customer service;
  • I can deal with customers complaints in an efficient and timely manner;
  • I am flexible and able to work at a moments notice when required;
  • I have the ability to remain calm under pressure and can think quickly on my feet;
  • I am a reliable team player who will always put the needs of the airline first.

Stage 2 – online tests

After completion and submission of the application form, once reviewed if your initial application is successful, you may either go straight through to the assessment centre or you you may have to undertake a number of preliminary online tests. This will vary specifically as per the airline. These could be presented in the form od Situational Judgement tests, and Verbal Reasoning. Please ensure when taking Situational Tests you focus on both customer service and safety procedures.


At the beginning of the assessment day the airline recruitment staff will ask each candidate to introduce themselves to them and the other members of the group. This is the first chance they will get to see you and what you are about. It is your first opportunity to create a positive impact, so you need to ensure you prepare your introduction in advance, and rehearse it.

Many candidates will not prepare an introduction or will not be ready for it, so having one prepared beforehand is a good thing. The areas that you should try to cover during your introduction are as follows:

  • Your name,
  • Where you live,
  • Your current or previous occupation,
  • Interests,
  • Hobbies and ambitions, and
  • What you have achieved.

During the cabin crew introduction assessment make sure you follow these important tips:

  • Stand up tall and be confident;
  • Address the entire room and use effective communication skills;
  • Speak clearly and concisely.
  • Smile and look as though you are enjoying yourself.

During the assessment day, you will also have to undertake a number of psychometric tests which will include the following:

    • Written Test;
    • Mathematics Test;
    • General Knowledge Test;
    • Team Assessments;

Stage 4 – Cabin Crew interview

Another element of the cabin crew selection process is the interview. During the interview you will need to answer questions that are based around your reasons for wanting to become cabin crew, what you can bring to the post, your knowledge of the airline you have applied to join and also your experiences to date.

To help you prepare, here are a number of sample cabin crew interview questions:

Q. Why do you want to become cabin crew?

Q. What can you bring to the post?

Q. Why should we give you the job above all of the other applicants?

Q. What can you tell us about this airline?

Q. Are you a flexible person?

Q. Can you give us an example of when you have delivered outstanding customer service?

Q. Describe a time when you had to work effectively under pressure?

Q. How would you deal with a passengers complaint during a flight?

Once you have successfully passed the assessment centre you may have to attend another final interview where the panel will make a decision on your suitability for the role.

Our online resources are full of insider knowledge, tips and advice and covers a wide range of topics such as application form completion tips, team assessment advice and actual interview questions! This guide is designed for anybody who is serious about becoming cabin crew…

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Become Cabin Crew: Commonly Asked Questions

To become cabin crew or a flight attendant does not require any formal qualifications. However, this could vary by airline, so please check this before applying, to understand the eligibility criteria. You will be required to be able to demonstrate a number of vital skills and qualities to be successful. For example, as this is a customer facing role you will be required to have excellent communication and customer service skills. You will also be required to remain calm under pressure when faced with difficult situations with passengers. Another vital factor of the role is be able to follow rules and procedures, as you and the rest of the crew are responsible for the safety of the passengers and aircraft.

As a newly appointed cabin crew member, you will start on a low salary, usually the minimum wage in the UK. However, with experience and promotion ti senior cabin crew you could earn up to £30,000. The average salary of UK cabin crew/flight attendant is £22,400

It is possible to undertake a cabin crew advanced apprenticeship. This will take 12 months to complete and will involve a mixture of classroom and on the job training. To eligible to enter via this route you will be required to have 5 GCSEs grade A to C.

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The majority of airlines will ask you to sit a general knowledge test and a mathematics test. These are usually multiple choice in nature and the pass mark is approximately 70%.

Make sure you check with the airline first to confirm which tests you are required to sit.

The mathematics test includes basic forms of addition, subtraction, multiplication and division. The general knowledge test is exactly that, a test of your general knowledge.

The most effective way to prepare for the mathematics test is to practice basic arithmetic questions. As a cabin crew member, you will be required to perform basic mathematical sums during flights and when dealing with customers change.

Some airlines will ask you to sit a general knowledge test as part of their selection process. The pass mark can vary but it is usually around the 70% mark.

The type and nature of the questions that you will be asked during this test vary, however the general type of questions will be centred around current affairs, political issues, capitals, currencies and ‘who’s who’ questions.

      • Currency and currency conversions.
      • Capitals of major cities.
      • Airport locations and terminals.
      • Countries.
      • The 24 hour clock.
      • Duty free allowances.
      • Airline industry/time abbreviations – EU, UCT, BAA, GMT etc.

Team assessments form another integral part of the cabin crew selection process. The airline recruitment staff will be looking for candidates to demonstrate specific qualities throughout the team assessment. During the assessment, you will be given a scenario to deal with and you’ll have to decide amongst yourselves the most appropriate method of resolving the issue.

During the assessment, you will often see candidates fighting to get their views across. Many candidates will start talking over the top of other people, but this is not the best way to approach the assessment. This is where you will have the opportunity to demonstrate you have the right qualities to work as part of a team and come up with answers to problems.

The solution or answer that the team come up with doesn’t have to be the right one. However, the panel are looking for you come up with a logical solution.

Here’s an example of what a team assessment might look like:


An important guest will be arriving the following day at your airline’s headquarters and he has requested a selection of food to be available. He is a major shareholder within the company. Your task is to discuss amongst yourselves what would be the most appropriate choice of food and refreshments from the list below. You have 30 minutes to complete the task. Please indicate why you chose your selection:

      • Roast Dinner;
      • Fish and Chips;
      • A selection of cold meats, salads, vegetables and fruit;
      • A hot buffet including selection of wines and non alcoholic drinks.

During this stage of the cabin crew selection process you will be assessed against the following key areas:








Make sure you consider all of the above assessable areas when taking part in the team assessments.


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We guarantee that our How To Become Cabin Crew online resources will teach you how to navigate the different elements of the selection process. The package contains 100+ pages of recruitment insider tips, practice tests, and proven strategies which will guide you through each element of selection, including the application form, the interviews and how to understand the qualities required to be successful.

Start Preparing Now 👉


We guarantee that our online resources will teach you how to navigate the different elements of the selection process successfully. The package contains 120+ pages of recruitment insider tips and proven strategies which will guide you through each stage of selection, including the application form, the online tests, the interviews, and more.

Start Preparing Now 👉



      • The Top 10 insider tips and advice on how to prepare properly.
      • The qualities and attributes and how to demonstrate them.
      • Completing the application form correctly to ensure success.
      • Sample application form responses that you can COPY!
      • Passing the team assessments and gaining very high scores.
      • How the team assessments are assessed and the qualities you must demonstrate.
      • Actual interview questions.
      • How to answer the interview questions.
      • Preparing for the interview to help you succeed.


      • Creating an effective introduction speech that will impress the panel.
      • Insider tips on what to wear at the assessments (very important).
      • General knowledge test questions to assess your knowledge.
      • Mathematics assessment.
      • Choosing the right airline for you.
      • Airline contact details so that you can apply for cabin crew jobs.
      • How to deal with complaints effectively.
      • Researching the airline that you are applying for.
      • Creating the right impression at assessment and interview.


      • The Top 10 insider tips and advice on how to apply and pass selection;
      • How to pass the selection process with very high grades;
      • In-depth knowledge to prepare you for your cabin crew career;
      • Lots of sample interview questions and tips on how to answer them;
      • A FREE ‘Interview and CV’ guide.

Pass the Cabin Crew Selection Process. First Time.

Crafted for everyone, no matter your skill level or background, this guide was made to help you achieve one goal: become cabin crew.


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Pass the Cabin Crew Selection Process. First Time.

Crafted for everyone, no matter your skill level or background, this guide was made to help you achieve one goal: join an airline as cabin crew.

Customer Success Stories

Having helped 1,000s of aspiring candidates for over 16 years, it is no wonder our customers love us…

Excellent Training, It really helped me boost my confidence in the interview.. Thank you. – AH. – TrustPilot


Very good product value loads of valuable information… – Jamie W. – TrustPilot

Great source of information – very useful – Diana. – TrustPilot

The guides and resources were fantastic… interview last week and passed… – Hilary. F. – TrustPilot

This is the 2nd time I have used How2Become and the 2nd time I have got the job…If your looking for that slight edge over your competitors then look no further. – Chris H. – TrustPilot


Complete guidance to ensure you pass the ENTIRE recruitment process

Insider advice on how to complete the application form, including sample questions and answers

Previously successful application form responses that you can use to develop your own winning application!

Discover exactly how you are assessed throughout the entire selection process (hint: understanding this will allow you to know exactly how the assessors want you to act at every stage)

Sample cabin crew motivation-based interview questions and guidance on how to answer each one of them

What are competency-based questions, how to structure your responses, what keywords you MUST use, and how to impress when answering each question

A full breakdown of the qualities required and cutting out the filler so you can memorise only what you NEED to know, making preparation a lot easier!

Practice questions and answers for the interview

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The importance of ensuring you meet the minimum eligibility requirements (and understanding the role of a flight attendant



150-Page Interview Skills Insider’s Guide

FOR A LIMITED PERIOD ONLY we are able to give you our powerful 150+ page ‘Interview Skills’ online guide free of charge. It is the perfect guide to help you prepare for the tough cabin crew interviews!

Interview Skilss | Sample Interview Questions and Answers Guide How2Become
      • All of the most common (and not so common) interview questions you are likely to face broken down.
      • Full and detailed answers to every question – ensure you always have the perfect answer!
      • How to use the STAR method to come up with your own winning answers that match the experience, values, and skills the interview assessor is looking for.
      • Created by interview panel experts and packed full of insider advice.

Important: This insider’s guide cannot be purchased individually anywhere else and is exclusively available as a limited-time bonus!

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PLUS…30-Day Free Subscription Trial To The Online Cabin Crew Testing Platform!

As well as lifetime access to the cabin crew career resource, this product also includes a 30-day free trial to our Online Cabin Crew Testing Platform (usually £9.99+vat per month).

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      • 100s of Cabin Crew practice questions on each element of the assessment centre to help boost your scores;
      • Practice all of the test questions under timed conditions using our online testing suite;
      • Instant online access;
      • Compatible on mobiles, tablets and computers;
      • Scores are tracked so you can focus on areas that need improvement.

Important: This powerful free trial costs £9.99 + vat every month for everyone else! You will get unrestricted access to all of the quick-win strategies and tip tutorials to give you the advantage right away.

Worth £9.99, Yours FREE for 30-days*

*We want you to know: This is a subscription service that is charged at just £5.95 + vat per month after the 30-day trial expires. No minimum term. If you cancel before the 30-day trial ends, you will not be charged. Please see our terms for full details.


How to Become Cabin Crew Online Guide (Lifetime access)

Plus exclusive Bonuses – including the latest insider recruitment information added regularly! (Lifetime access)

Cabin Crew Interview Video Coaching (Lifetime access)

Cabin Crew Interview Questions & Answers Workbook (Lifetime access)

Psychometric & IQ online Workbook (Lifetime access)

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You don’t just get advice on what to do. We will show you exactly how to pass the cabin crew recruitment process.

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Your 130-Page Guide To Success.

Our guide in a compact, accessible, online format to hold your hand throughout the entire cabin crew selection process.

Created By Experts. Made For You.

With over 16 years of history behind us, we are the leaders in cabin crew recruitment advice. So whether you want to understand the scoring criteria, learn what must go on your application form, recognise what not to say at the interviews, you can access it all at your finger tips, today.

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Pass thecabin crew recruitment process today. Trusted by 10,000s of customers worldwide.

£17.00 19.97

✓ 130-page How to Become Cabin Crew Online Guide (Lifetime access)
✓ Cabin Crew Interview Online video coaching (Lifetime access)
Cabin Crew Interview Questions & Answers Online Guide (Lifetime access)
Psychometric & IQ Test Online Guide (Lifetime access)
Numerical Reasoning Online Guide (Lifetime access)
✓ Plus exclusive Bonuses – including the latest insider recruitment information added regularly! (Lifetime access)
✓ 150-page Interview Skills Online Guide (Lifetime access)
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£29.97 £25.00

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✓ Cabin Crew Interview Online Video Coaching (Lifetime access)
✓ Cabin Crew Interview Questions & Answers Online Guide (Lifetime access)
Psychometric & IQ Test Online Guide (Lifetime access)
Numerical Reasoning Online Guide (Lifetime access)
✓ Plus exclusive Bonuses – including the latest insider recruitment information added regularly! (Lifetime access)
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Frequently asked questions

Simply put, this training works and is proven to help people like you to successfully become cabin crew. As a lifetime access member, you will not only benefit from our flagship 130-page guide, but you’ll also get access to a dynamic portal of content that we update frequently with all the very latest information, practice material, and strategies that are helping people across the UK join airlines as cabin crew. With 1,000s of customers frequently thanking us for the career success we have helped them gain, and 16 years’ experience in providing recruitment and assessment centre training, you can rest assured knowing you are getting the best recruitment training material on the market.

This resource is designed to help anyone looking to become cabin crew and conquer the gruelling selection process.

It is ideal for those just staring out at the application stage, who want an “over-the-shoulder” guide to passing each stage of the process.

If you have already begun the selection process, then you’ll be able to pick up this guide from the exact stage you are at and follow the step-by-step guidance to passing the application form, interviews, and more with winning confidence.

Whatever stage of the process you are at, you can be confident you’ll have all the strategies and tools you need to succeed.

Yes! With the ‘How to Become Cabin Crew’ guide you will be able to access training that has been helping students successfully pass the selection process for over a decade.

At we like to do things a little differently. Instead of just giving you access to guides which explain how the selection process works, and what you need to do to pass, we teach you HOW to do it also. For example, we don’t just provide you with sample interview questions, we provide winning sample responses and step by step guidance on how to create your own successful answers. Whether you are thinking about applying, or you are half way through the selection process, this guide ‘hold your hand’ step-by-step. Here is a full list of everything you will get within this resource.

You will get unlimited access to all of the content contained within this resource with no time restrictions! We understand that applying for roles can be a long and stressful experience, that is why we want to take away one less worry – you will get access whenever you need, whether its just for a week, or for a year, you will have full access to the ‘How to Become Cabin Crew’ guide whenever you need it. You will also access to all future updates we make to this guide, ensuring you are getting the latest guidance.

When we launched we wanted to ensure our content would help as many people as possible no matter where they are, and we are achieving just that! We sell our resources to every country in the world, with 1000s of customers in the USA, UK, India, Australia, Africa and more! All of our content is either written or spoken in English, with the content designed to be as universal as possible unless otherwise stated. Our guide is designed specifically for the UK cabin crew selection process. If you can’t see a guide you need in our huge catalogue, then just let us know and we will help if we can!

As soon as your order is complete you will be able to access all of the guides, training resources, and view the on-demand video via your How2Become account! You can use any smart phone, PC, Mac, or tablet to access your materials.

Yes, absolutely! We get 100s of testimonials and comments each month from those that have used our training thanking us for the help it has given them.

Having been creating recruitment guides for the last 16 years, we know how often selection processes change. In addition, with the vast array of role available within the aviation industry. That is why we keep close ties to those in the know and we regularly update our content. You will get the latest and best strategies to enable you to become successful in your application to become  cabin crew.





Firstly, these guides are created by us and our team of experts – we have all the answers to your questions and will help you succeed (like we’ve been doing for the last 16 years), we update our material frequently and you can contact us at any time with any questions you have.

Secondly, we provide exclusive bonuses with all our products that you won’t find anywhere else. These bonuses include free guides, powerful online testing suites and more!

Finally, our guides and training just work. Take a look at our TrustPilot page where you will see our rating of 4.9/5. There, our customers share their positive buying experiences and more importantly the time-saving success our resources have given them.

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