Train Driving is one of the most popular careers available, and every single TOC receives thousands upon thousands of applicants for each and every job opening. With this in mind, the train driver application process is extremely competitive. In order to succeed, you need to make yourself stand out from the crowd, and demonstrate your skills, qualities, and personal attributes. In this blog, we’ll cover what you can do to maximise your chances of success during the train driver selection process, and examine the following stages:
STAGE #1 – The Qualities & Attributes YOU will need!
STAGE #2 – The Application Form Questions (& Answers)
STAGE #3 – The Train Driver Interview (Stage 1)
STAGE #4 – The Train Driver Interview (Stage 2)
STAGE #5 – My 7 ESSENTIAL TIPS for success!
STAGE #6 – The Trainee Train Driver Tests.
STAGE #7 – More FREE training and support for becoming a Trainee Train Driver.
Qualities and Attributes For Success
The train operating company will create a ‘job description’ and ‘person specification’ with the Trainee Train Driver job advert. Let’s take a look at a sample Train Driver Job Description and how you can use this to help you pass the selection process. We’ve highlighted the key qualities in bold.
As well as driving the train, you’ll have a number of customer service responsibilities – addressing passengers using the on-board PA system, keeping them informed and helping to develop good passenger relations. You’ll also make sure their safety is paramount at all times, reacting quickly and calmly in an emergency situation and reporting incidents wherever necessary.
Our train drivers need to be able to maintain exceptional levels of concentration – after all, this is a high-pressure role, calling for you to be cool, calm and responsible. You’ll also be a strong communicator, and capable of working on your own initiative.
Flexibility is also essential, since trains operate 24 hours a day, all year round. That means your shift lengths and patterns will vary, including early starts, late finishes, weekends and bank holidays.
THE KEY QUALITIES SUMMARISED
- Excellent customer service skills.
- Learn large amounts of job relevant information.
- Be able to demonstrate good passenger relations.
- Be safety conscious.
- Be able to react quickly and calmly.
- Maintain exceptional levels of concentration.
- Be capable of working under pressure.
- Stay cool, calm and responsible.
- Be a strong communicator, both verbally and in writing.
- Working on your own unsupervised.
- Be able to learn and follow strict guidelines/safety procedures.
- Be very flexible.
Train Driver Interview Questions and Answers
During your train driver selection process, you will face two different interviews:
INTERVIEW NUMBER 1 – A structured interview whereby you need to prepare for 6 interview questions.
INTERVIEW NUMBER 2 – A manager’s interview which assesses your motivations for wanting to become a train driver.
Below we’ve included 20 different questions that you can prepare for:
Q1. Why do you want to become a Train Driver.
Q2. What are the qualities of a Train Driver.
Q3. Why do you want to join this TOC.
Q4. Tell us everything you know about this TOC.
Q5. What is our Passenger Charter.
Q6. Describe a time where you have followed rules and procedures in a work situation.
Q7. What is your greatest achievement.
Q8. What are your strengths.
Q9. What are your weaknesses.
Q10. Explain a time when you handled an emergency situation.
Q11. Describe a time you successfully completed a training course that was longer than 2 weeks.
Q12. Describe a time when you worked alone for a long period of time.
Q13. Describe a time when you had to concentrate for a long period of time on one particular task.
Q14. What do you do in your spare time and what are your hobbies.
Q15. Give an example of when you were flexible in a work-related situation.
Q16. Describe a time you solved a difficult problem
Q17. Give an example of a time you undertook a task similar to that of a train driver’s role.
Q18. Give an example of when you followed strict rules and procedures.
Q19. Give an example where you’ve had to work under pressure.
Q20. Give an example of when you communicated a difficult message to a group of people.
Now, let’s take a look at one of the questions you will have to answer when completing the train driver application form.
Why do you want to become a Train Driver?
“I have wanted to become a Train Driver for many years now and have been preparing for the role for a long time. I have been very careful about which TOC to apply for and I have been impressed with the way your company operates. It sets itself high standards in terms of customer service and the safety standards that are expected of its employees.
Apart from the fact that driving trains is a highly responsible job, I also very much enjoy new and different challenges. I understand that as a Train Driver there are a lot of new skills to learn, especially during the early years. The type of person I am means that I would work hard to ensure that I passed every exam first time. I also enjoy working in a customer-focused environment where a high level of service is essential. As a Train Driver you are responsible for the customer’s safety and I would enjoy the high level of responsibility that comes with the position.”
7 Top Tips For Train Driver Application Success
TIP 1 – Get access to my Online Train Driver Training Course by going to the website www.TrainDriver.co.uk
TIP 2 – Undertake a health and safety course online.
You can find a course either at:
TIP 3 – Sign up to my Train Driver Job Alerts to be notified as soon as jobs become available.
Link in the description!
TIP 4 – Have examples of when you have delivered excellent customer service. Remember, the train operating company are providing a service and they are measured by this.
TIP 5 – Have SPECIFIC examples of when you have:
- Worked in a safety-related situation.
- Worked as part of a team.
- Communicated an important message to a group of people.
- Responded to an emergency situation.
- Worked along for a long period of time.
- Been flexible at work.
- Learnt a large amount of job-specific information.
TIP 6 – Consider working for a TOC in a different role first (perhaps Ticket Office Worker or a Train Guard.)
TIP 7 – Start preparing you answers to the application form questions now! This will give you an advantage over the other applicants.
BONUS TIP 8 – Learn the PHONETIC ALPHABET.
Train Driver Tests: Preparation and Practice
TIP 1 – Start practicing now! Don’t leave it until a couple of weeks prior to the test date to start practicing.
TIP 2 – Use the practice worksheets and tools that are provided within my Online Train Driver Course for preparation.
TIP 3 – Where possible, practice under timed conditions as this is how you will be assessed.
TIP 4 – Aim for SPEED as well as ACCURACY.
TIP 5 – It is our view that most psychometric tests that form part of job selection processes are designed so you cannot finish them.